Test Manager

Gateley PLC are looking to recruit for an experience Test Manager to join our thriving solution delivery team.

The purpose of the role is to provide test analysis and design and execution for Technology and business change projects. The Test Manager will have a particular focus on delivery of strategic projects and programmes. In addition, the role holder will provide support to the wider Solution Delivery team in respect of testing best practice, process, and execution.

Responsibilities will include:

• Definition of the Gateley test strategy, policies, and objectives. Staying abreast of industry trends, best practices, and emerging technologies related to testing in a Professional Services domain and quality assurance, incorporating relevant advancements into Gateley's testing practices.


• Defining and prioritising testing activities based on project requirements, timelines, and risks, ensuring adequate coverage of functional and non-functional aspects, in conjunction with Project Managers.


• Overseeing the design, development, and execution of test cases, and scripts, to validate software functionality, performance, security, and compliance with regulatory standards.


• Leading test resources, providing guidance, support, and mentorship to ensure efficient and effective testing practices.


• Managing tracking of defects, triage, and resolution processes, working closely with Project and Engineering teams to address issues, and ensuring high-quality outputs.


• Supporting Project Managers in the planning and execution of testing to enable projects to create all necessary documentation to enable the IT Service team to fully support the solution after the project has concluded.


• Clearly articulating testing approach and process.


• Conducting reviews of test execution as part of lessons learned activity to improve testing processes, tools, and techniques to enhance efficiency, effectiveness, and scalability across projects.


• Liaising between business stakeholders, IT team members, 3rd parties, clients and others as required to support delivery of IT solutions for the Gateley business.


• Communicating in language that is appropriate to the audience.


• Being aware of and complying with the company's policies and procedures


The above description is not an exhaustive list due to the nature of the role. Therefore, the job holder may be required from time to time to carry out other ad hoc tasks as requested, this is because we are relatively small team, which is collectively striving for excellence.
The Team
Gateley Plc has a dynamic and collaborative IT department. We have grown our team to over 60 staff members in total across IT Service, Infrastructure, Architecture, Security, Change Management, Engineering, Innovation and Client Solutions.

The Solution Delivery team comprises Change Management, Engineering, and Innovation professionals. The majority of the team is based in our Birmingham city centre office.

The team is responsible for definition and delivery of transformational change across Gateley and IT system / processes improvements, as well as developing client-specific solutions, and managing integrations between systems.
The Person

This opportunity would ideally suit an individual from a legal or professional services background. Familiarity with legal software or case management systems would be advantageous but not essential.

Essential competencies for the role include:

• ISTQB (BCS) Advanced Test Manager or similar test management qualification


• Excellent problem analysis, system design, troubleshooting and resolution skills.


• Knowledge software testing principles, methodologies, and tools


• Test Planning


• Requirements gathering


• Demonstrable experience in working in a role delivering test analysis / Management in an IT change environment.


• Hands-on experience in test management, planning, and execution.


• Able to understand business terminology and systems


• Ability to communicate technical approach to system testing to stakeholders of varying degrees of technical understanding.


• Willingness to learn new skills and educate others.


• Attention to detail.


• 'Can do' attitude.


• Ability to work on own and be a good team player.


• Manage deadlines and prioritise work.


• Excellent written and verbal communication skills.


• Able to build trusted relationships with C-level stakeholders.


This job description is not an exhaustive list due to the requirements of the role. Therefore, the job holder may be required from time to time to carry out other ad hoc tasks as requested.

The benefits
With support, coaching and feedback from some of the most engaging colleagues around our great development and progression opportunities will reward your commitment and loyalty. We offer a competitive remuneration package where you'll be rewarded for your individual performance with an opportunity to receive an annual bonus.

In addition, we have a wide range of learning and development opportunities via our Learn platform to develop new skills and progress your career. Our My Flex comprehensive rewards package includes options covering annual leave (and the benefit of purchasing extra days), cycle to work, critical illness benefit, employee assistance programme, group personal pension, health care, season ticket loan and many more benefits (grade dependent). Finally, with Perks At Work/Home you can select a host of retail benefits that suit your needs alongside a Community Online Academy, free courses for all from fitness to coding to languages to hip hop dance.

We are Gateley
We are forward thinking and straight talking, our approach is to find solutions to the problems that our clients face. Gateley is a legal and professional services group, we are a group of formidable experts in all areas of law and business. Passionate problem solvers, we get our kicks from finding the right answers and getting our legal and business clients where they need to be. We support more than 5,700 active clients, ranging from FTSE 100 companies to private individuals, in the UK and beyond. Being part of Gateley is not just about the expertise that you bring; it's about attitude too.
The 'Gateley Story' is the story of our people and our culture. It is what has got us to where we are today as a successful business and it's the driving force behind the Gateley Team Spirit and the values that have shaped it. We have a set of shared internal values that capture what the Gateley Team Spirit is and this includes five elements that bind us all together as one Gateley: Ambitious for Success, Forward Thinking, Room to Breathe, Trusted to Do and Working Together. Every year across the group, we recognise members of our team that have gone and above and beyond and have lived these shared values. They are recognised at our annual Gateley Team Spirit awards.

Diversity, inclusion and well being
Diversity, inclusion and well-being is an important part of Gateley's culture and values. We recruit talented people from a diverse range of backgrounds and cultures, providing equal opportunities for all to join our team regardless of age, sex, race, sexual orientation, disability, or culture.
We create an exciting and rewarding place to work that aims to fulfil everyone's potential and together to achieve personal and business goals. We offer flexible working patterns to help our staff achieve a good work/ life balance and we encourage candidates seeking flexibility in their next role to apply for any of our vacancies.
We are proud to have been recognised by The Law Society as gold standard for our Diversity and Inclusion Charter and to be Stonewall Diversity Champions.