Admin and Business Support Officer

Human Appeal is a faith-based charity that aims to abolish poverty by providing humanitarian aid, sustainable development programs and championing advocacy for our beneficiaries worldwide.

As the Admin and Business Support Officer, the successful candidate will play an integral role in acting as a focal point for all departments/business needs and ensuring the smooth running of day to day operations/projects whilst providing confidential executive support. This is completed via facilitating and enabling tasks for relevant departments, managing the reception and mail room, providing a comprehensive administrative and customer service function, and overseeing budgeting and financial monitoring on an ad hoc basis.

To ensure a good public image for visitors and correspondents to HA, smooth functioning of the front end and back end office, and to safeguard HA. We are ideally looking to appoint somebody immediately to this role., o Provide timely and adequate support to different departments to a satisfactory standard.

o Complete and run day to day projects as and when required.

o Oversee financial expenditure budgets and documents upon request and provide relevant reports and corrections.

o Manage all incoming/outgoing mail and calls.

o Provide comprehensive administrative service and customer service in line with SLA.

o Manage health and safety including minimising security threats (CCTV), reporting all incidents/hazards and logging health and safety information.

o Certificate or diploma in administration or business or equivalent

o Or GCSE Maths and English with college level education

o 6-12 months experience in similar role, minimum.

o Computer literate and competent with Microsoft office

o Excellent written/spoken English. Bilingual in mainstream language from Middle East and Asia advantageous., We have a high staff satisfaction rating of 4.5 out of 5 on Glassdoor! Here's why,

• GCSE or equivalent (preferred)


Experience:

• Customer service: 1 year (preferred)


• Administrative experience: 1 year (preferred)


Language:

• English (preferred)


Licence/Certification:

• Driving Licence (preferred)
  
  "We are faith-based but not faith-specific. We have faith in all of humanity and believe we can achieve great things when we work together. So, come and be part of a dynamic global charity where we celebrate our differences, as well as our common humanity"


Dr Mohamed Ashmawey

What our Staff Say:

"At Human Appeal, each one of us has the opportunity to influence others. If you are prepared to challenge yourself there are no limits, so come and make it happen!"

Simon, Systems and Reporting Manager

"I have been working at Human Appeal for many years! I believe in the cause we are working for. I believe in the charity sector and I believe in the reward we get for helping our fellow human beings in desperate need"

Insaf, Finance Lead

"Working as a fundraiser, every day is different. It can be challenging, but when you're working tirelessly and raising funds to help those in need, it's an amazing feeling"

Adnan, Fundraising Coordinator

"I saw an opportunity to assist in helping people across the world with the excellent work Human Appeal carries out. I enjoy working with so many talented people in a fast-moving environment"

Steve, Procurement Manager

Our Greatest Achievements Include:

o Safeguarding bright futures for more than 22,000 vulnerable orphans in 9 countries. Our one-to-one sponsorship programme has a built-in school attendance requirement while covering the cost of food, housing, medical care, and learning materials.

o Pioneering technologically innovative infrastructure projects in Pakistan, like designing and building a 25-km embankment on the Chenab River in Pakistan. Protecting an entire community from being washed away, the embankment has held back the floods each year, including Pakistan's worst flooding in a decade during its last monsoon season.

o Protecting the health of mothers and their children in war-torn Syria by running the only free maternity hospital in Idlib, Syria. By offering free medical care to vulnerable mothers and children, our staff at Al Imaan Hospital providing life-saving care to 100,000 patients every year.

o Quenching the thirst for the 2 million residents of the Gaza Strip by working with UNOCHA to purify Gaza's water network. And now, our newest project involves building a large-scale desalination plant to provide daily access to clean water for 60,000 people across Gaza.

o Recovering lost livelihoods for vulnerable farmers in Gaza by planting 80,000 olive trees since 1991. The farming project provides each farmer with 30-40 prime olive trees so they can establish a vibrant, sustainable crop that yields not just food but income for generations.

o Restoring safe and secure residential spaces in Syria, like the construction of a new town with 1,000 newly constructed homes in Al Zahoor.

Here at Human Appeal we have an exciting opportunity for an Admin and Business Support Officer to join our team based in Cheadle, Greater Manchester. You will join us on a full-time basis as part of an initial 1-year fixed term contract with a view to progressing into a permanent role. In return, you will receive a competitive salary of 23k per annum.,
• Company pension


• Employee discount


• Free parking


• On-site parking


• Sick pay


• Store discount


Schedule:

• Monday to Friday