Commercial Insurance Adviser

Brown & Brown

Commercial Insurance Adviser

Salary Not Specified

Brown & Brown, Old Town, Poole

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 2 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: d69fec38d4934e219f750f3899b8aec9

Full Job Description

The role is an important sales and advisory position and your role will primarily involve selling/offering and renewing contracts of insurance, either stand alone or as part of a portfolio, to clients within a specific company division. As the Adviser you will manage an existing book of business but will also be expected to assist with new enquiries to expand the Company's client base and assist with achievement of the company's new business targets.

As an Adviser you will need to deliver effective, quality advice and efficient customer service combined with a commitment to own professional development. Key will be an ability for you to work cooperatively and efficiently with all colleagues both within the Broking and Service areas to ensure effective achievement of overall objectives.

Assisted by the Claims team to deliver a high level, quality customer experience you will ultimately be the part of the front line in terms of achieving customer expectation and managing the client relationship throughout the policy year.

The day to day:

  • Deal with nominated new & existing business insurance enquiries in a proactive manner

  • Administration of clients insurance requirements on a daily basis in relation to renewals, midterm adjustments and new business enquiries, obtaining quotations and accounting procedures

  • Review the demands and needs of assigned customers and advise on the most appropriate insurances to meet their demands and needs.

  • Produce high quality Broking submission reports and broke risks to the Insurance market demonstrating effective negotiation skills.

  • Ensure high quality client documentation is produced and provide to clients.

  • Liaise with insurers and other third parties regarding client's insurance needs building effective business relationships.

  • Provide technical support to colleagues on request.

  • Maintain effective working relationships with colleagues assisting in achievement of overall company objectives

  • Adhere to FCA regulations and requirements.

    Requirement general insurance experience either broking or underwriting

  • Ability to handle new business enquiries, renewals and mid term adjustments of insurance policies

  • Good customer service and negotiation skills

  • Effective planning, administration and organisational skills

  • Ability to work calmly under pressure

  • Excellent oral and written communication skills with the ability to professionally represent the Company

  • Ability to build successful, mutually beneficial business relationships with all stakeholders, i.e. prospects / clients / insurers / colleagues.

  • Acturis insurance broking software knowledge is an advantage

  • Commitment to progress towards Cert CII

  • Possession of a full driving licence, insurance: 1 year (preferred)

    Alan & Thomas Insurance Brokers (part of Brown & Brown Europe) are an established and reputable insurance broker that are currently looking for a Commercial Insurance Adviser/Broker to join their welcoming and successful team based out of Poole., Alan & Thomas Insurance Brokers are part of the Brown & Brown Team, Brown & Brown, Inc. (NYSE: BRO) is a leading insurance brokerage firm, delivering risk management solutions to individuals and businesses since 1939.


  • With 16,000+ teammates in approximately 500 locations worldwide, we are committed to providing innovative strategies to help protect what our customers value most. For more information or to find an office near you, please visit our website.

    Job Types: Full-time, Permanent

  • Comparable and comprehensive salary package & benefits

  • Joint Pension contribution scheme

  • Salary Sacrifice options including dental and healthcare

  • Discounts site for restaurants, cinema, retailers

  • Cycle to work scheme

  • Health & Wellbeing programme

  • Casual dress code in office

  • Performance related bonus

  • Annual leave that rises with length of service, Bereavement leave

  • Company events

  • Company pension

  • Cycle to work scheme

  • Employee discount

  • Health & wellbeing programme

  • Life insurance

  • Referral programme

  • Store discount


  • Schedule:
  • Monday to Friday

  • No weekends


  • Supplemental pay types:
  • Bonus scheme