General Staff Member
Ninja Warrior UK Adventure Stoke
General Staff Member
£23795
Ninja Warrior UK Adventure Stoke, Stoke-upon-Trent, City of Stoke-on-Trent
- Part time
- Permanent
- Onsite working
Posted 2 weeks ago, 18 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 83bf3d7249d9424d82061c3049c4b978
Full Job Description
Party Hosts, · Ensuring your uniform is clean & presentable at all times.
- Marshall the customers on Ninja Course.
- Continuously monitor Health & Safety.
- Demonstrate excellence in customer service & complaint handling.
- Provide guidance to customers & demonstrate techniques if required.
- Carrying out visible safety checks on the Ninja Warrior Courses.
- Ensuring customers have observed safety rules.
- Ensuring customers abide by the park rules.
- Watch out for misbehaviour & use the three strike rules.
- Contribute to the smooth running of parties in co-ordination with Party Host.
- Maintain cleanliness throughout day.
- Reporting injuries to Court Supervisors or Management.
· Demonstrate excellence in customer service & complaint handling.
· Serve Cold & Hot Beverages.
· Serve confectionary, cakes other readily prepared food.
· Cook and prepare snacks.
· Clean tables and counter surface.
· Keep kitchen clean throughout day & carry out clean at end of day.
· Take cash and cards payments.
· Assist with serving party food and contribute to the smooth running of parties in coordination with Party Team on shift.
· Wash up dishes and cups etc.
· If Qualified deal with injuries including filling out an injury form.
· Serve on reception desk.
· Take & check bookings via Roller.
· Check for participants signing waivers.
· Issue coloured wrist bands.
· Taking bookings over the phone.
· Answering customer queries over the phone & in store.
· Upsell Ninja Warrior Merchandise at reception.
· Make Tannoy announcements.
· Checking in parties if party host is not present straight away.
· Taking Party Bookings (including payment and food orders).