Holiday and Residential Lettings Administrator

In this Holiday and Residential Lettings Administrator role, day to day you can expect:

• Process holiday and car ferry travel bookings


• Take inbound telephone enquiries from landlord clients and guests/tenants


• Outbound calling former guests to secure bookings


• Outbound calling registered residential letting applicants to secure viewings


• Create and collate content for social media and direct marketing for holiday letting department


• Assist with on-boarding new clients and properties to the booking software for holiday letting department


• Assist with collating the weekly Arrivals list for holiday letting department


• Hold on a rota basis the holiday letting Arrivals emergency phone to aid any access issues


• Property visits to update guest information or inspect property


• Redirect reports of repair and maintenance works to the on-call maintenance contractor for holiday letting department
  
  Dynamic and confident individual


• Able to work within a team


• Deliver first class property services


• Able demonstrate their skills in assuring an attention to detail, communicating clearly, concisely both in writing and verbally.


• IT skills are essential and whilst the role will require the individual to become fully conversant with industry bespoke Client Relationship Management systems,


• Experience with Excel, Word and Outlook.


What we can offer you:

• Proven track record for career growth and advancement within the company
  
  Hose Rhodes Dickson as part of the Leaders Romans Group, is the Isle of Wight's leading estate agency and has been selling and letting properties on the island for over 30 years. With a history rooted in proving exceptional property services, Hose Rhodes Dickson has earned a commendable reputation for its commitment to professionalism, client satisfaction and expertise in local property market., Hose Rhodes Dickson, as part of the Leaders Romans Group, are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry.


Leader Romans Group does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.

Salary: Competitive Salary Package

Hours: Monday - Friday 8:30am - 5:30pm, Alternate Saturdays 9am - 4pm lieu day in the week preceding the Saturday worked,
• Access to an Employee assistant programme including access to a virtual GP 24/7 and mental health first aiders.


• Retail discounts.


• Excellent parental leave & company fertility policy in place.


• Structured training & support.