ICT Technician (First Line Support)

Required as soon as possible, an ICT Technician to provide a friendly and responsive first line support to requests for assistance.

Buckler's Mead is a highly ambitious, successful secondary academy serving the east side of Yeovil, close to the Dorset border. Since September 2021, we have been part of the Midsomer Norton Schools' Partnership - a highly successful Multi Academy Trust, often considered the 'market leader' in the South West for school improvement.

Having achieved the best results in the school's history in summer 2023, Buckler's Mead Academy is going from strength to strength.

Key requirements of this role are:

• Respond to and prioritise routine and emergency ICT requests



• Ensure that output and quality of work is of a high standard and complies with current legislation / standards



• Use and update the online ticket system for issues that have been logged



• Check IT equipment is clean and fit for use



• To assist in the maintenance of the IT inventory
  
  We seek to significantly invest in developing all of our staff. This has been strengthened by our work with Trust partners and the successful candidate will benefit from trust wide opportunities, CPD and working with colleagues across trust schools. Our vision as an academy is "An Inspiring Education For All". We believe that all members of our community should be given the opportunity to be happy, to achieve, participate and become successful. Our job as professionals is to ensure this happens. All our staff sign up to these aspirations and play a full role in contributing to this vision through inclusive teaching and support. We seek to recruit dedicated and talented staff, highly committed to making a difference.