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Keeping in Touch Adviser

Hertfordshire CC

Keeping in Touch Adviser

Salary Not Specified

Hertfordshire CC, Adeyfield, Dacorum

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 18 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: bdaff1f71b72455ea14d045772e7f63e

Full Job Description

  • You will make contact and keep in touch with a wide range of young to promote the full-Service offer, encourage engagement in projects and initiatives, and undertake surveys to seek the views and feedback of young people's experience of the Service. You will ensure that young people's records held by our service are updated and accurate.

  • You will be a point of contact for young people, parents/carers in tracking and signposting for support within the Service.

  • You will be using your experience with young people to quickly establish positive relationships by using effective communication, with diverse groups of young people and partners.

    You will have excellent verbal, written and ICT skills and a flexible approach to your work


  • You will have the ability to demonstrate experience of building relationships within teams, the ability to build rapport with young people and evidence of working with them individually and in small groups


  • You will work in a varied role working as part of a team and will include tracking and supporting young people who are NEET.


  • Be proactive and have the ability to advocate and negotiate


  • Have a strong understanding of the issues facing young people who are unemployed and be able to demonstrate how you have effectively challenged stereotyping or other discriminatory practice.


  • You will have ability to travel independently around the county.


  • You will have the ability to work flexibly as Service needs require, We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.


    • Safeguarding
    This role has been identified as requiring a Disclosure & Barring Service (DBS) check.

    Driving required
    You'll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.

    English Fluency
    The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.

    HCC Services for Young People is the primary provider of youth work, career education information advice guidance and work related learning in Hertfordshire. Our vision for young people is clear. We want young people to succeed, and by working for us you'll be key to enable this to happen.