Medical Receptionist

Greet and check-in patients, ensuring a friendly and welcoming environment
- Schedule and confirm patient appointments, both in-person and over the phone
- Collect and update patient information, including insurance details and medical history
- Verify insurance coverage and process necessary paperwork
- Answer phone calls and address patient inquiries or direct them to the appropriate staff member
- Stock taking and ordering
- Maintain patient records and ensure accuracy of information
- Assist with billing and coding processes as needed
- Coordinate referrals to other healthcare providers as required
- Maintain cleanliness and organisation of the reception area

Exceptional customer service skills
- Excellent communication skills
- Proven experience as a medical receptionist or in a similar administrative role
- Knowledge of medical terminology and procedures is preferred
- Proficient in using electronic medical record (EMR) systems
- Excellent communication and interpersonal skills
- Strong attention to detail and ability to multitask effectively
- Ability to handle sensitive information with confidentiality and professionalism
- Strong organisational skills and ability to prioritise tasks
- Ability to work well in a fast-paced environment,

• GCSE or equivalent (preferred), Medical Receptionist: 1 year (preferred)
  
  Free parking


• On-site gym


• On-site parking


• Referral programme


• Store discount


Schedule:

• Monday to Friday


• Weekend availability


Supplemental pay types:

• Commission pay


• Loyalty bonus