Systems Test Analyst and Trainer

Generally act as testing and training lead for specific systems and/or subject matters, working closely with appropriate end users to identify the business impact of system changes and to identify any end user training requirements; Training Specific develop and deliver detailed end-user training programmes (classroom, online and one-to-one) for all systems that are currently supported or being implemented; manage training delivery for assigned systems and/or subject matters, including development and maintenance of training materials, course schedules, training evaluation and trainer coverage. Testing specific develop a good understanding of the needs and requirements of the end users together with in depth knowledge of the operation and configuration of systems to ensure they support the intended workflows and objectives; develop and run test scripts to confirm system reliability and resilience; review design/configuration release notes and/or use cases to assess the impact of changes on
testing and training materials; perform testing of system configuration, upgrades and developments in accordance with the test plan and processes; identify testing risks and issues on assigned system configuration, interfaces, releases and projects; log and manage testing issues through defined processes; support large groups of end users with testing activities and produce guides where required; undertake relevant duties as required in line with the testing cycle