Zoo Ranger

FIXED TERM ZOO RANGER - 3 x 18-hour minimum fixed term contracts, working regular weekend, evening and early morning hours as required.

This is a key role working as part of our Engagement Team and is central to our visitor's experience at the zoo. The Zoo Ranger team engages our visitors with our plant and animal collections and our worldwide conservation work through a range of diverse, fun and exciting experiences.

As a Zoo Ranger, you will:

• Deliver content in a wide range of mediums including play-based activities, shows, storytelling, talks and table-top activities.


• Interact with visitors of all ages including children, families, adult groups and other audiences.


• Be confident speaking to audiences of all sizes, from one individual to a crowd of 500 people.


• Manage our 2 animal walkthrough habitats (Fruit Bat Forest and Madagascar Lemur Walkthrough).


• Support our busy programme of children's holiday clubs and activity clubs for ages 0-17


• Deliver our animal breakfasts, daytime and evening events such as corporate tours, weddings, scavenger hunts and birthday parties.
  
  Creativity - A dynamic and creative mind with the ability to deliver playful content including children's games, show and storytelling.


• Communication Skills: Outstanding written and verbal communication skills, with the ability to engage with a wide range of different audiences in a playful manner.


• Group management - Excellent group management skills to ensure the smooth movement and management of large groups of people for corporate events, wedding tours, out of hours tours and experiences, children's birthday parties and children's activity clubs.


• Experience working with children and young people in a childcare setting is beneficial.


• IT skills: Skilled in the use of all key Microsoft packages.


• Organisational skills: Excellent time management and planning skills.


• Interpersonal skills: Ability to work effectively under own initiative and as part of a team, to work under pressure with positive attitude and to enthuse and engage others. Excellent customer service skills.


• Subject knowledge: Knowledge of conservation, ecology and biology - including knowledge about the Zoo's collection and conservation work is desirable. If you have not got subject knowledge, then we will provide the relevant information, so quick script learning is desirable and we will work through a signing off programme with you.
  
  3 x 18 hour per week minimum contracts, 1 x June - 15th September, 2 x June - 3rd November.


• Minimum 18-hour contract, working regular weekend, evening and early morning hours as required. This will include Bank Holidays. Working hours are flexible across 7 days, rostered to support zoo opening hours and extra events. Flexibility is required and shift patterns will be confirmed 2 weeks in advance. Additional hours will be available during busy periods with the potential for full-time hours at peak times.


• 33 days annual leave pro rata


• Rate of pay £11.95 per hour


• Staff pass so you can visit the zoo during your time off plus a number of complimentary tickets for your family and friends.


• Access to healthcare plan


• Healthcare plan and employee assistance programme


• Discounted gym membership


• Discounts on cinema tickets, restaurants, high street shops and more via Perks


• Pension scheme with generous employer contributions up to 9%