The Learning and Development Manager is responsible, alongside the L&D Team , for designing, implementing, and managing comprehensive learning and role specific training programs for all business areas. They will play a crucial role in aligning employee development with business objectives, ensuring the continuous growth and skill enhancement of the workforce.,

Program Development: Develop and implement role specific learning strategies and programs that address the organization's needs and goals. This involves identifying skill gaps, defining learning objectives, and selecting appropriate learning methodologies.

Training Delivery: Coordinate and deliver training sessions, workshops, and other learning activities. This may include both in-person and virtual training sessions, utilizing various formats such as e-learning modules, webinars, and interactive sessions.

Content Creation: Develop or source learning materials and resources, including presentations, manuals, videos, and online courses. Ensure that content is engaging, relevant, and up-to-date with industry trends and best practices.

Performance Evaluation: Assess the effectiveness of learning programs through feedback, evaluations, and performance metrics. Continuously review and refine training initiatives to improve their impact and relevance.

Employee Development: Partner with business transformation team and HR to identify individual development needs and create personalized learning plans for employees. Provide guidance and support to employees as they progress through their development journey.

Leadership Development: Design leadership development programs to cultivate the skills and competencies of managers and executives. This may involve coaching, mentoring, and succession planning initiatives.

Learning Technology Management: Oversee the daily use of learning management systems (LMS) or other learning technologies. Stay abreast of emerging technologies and tools to enhance the delivery and accessibility of learning content.

Compliance and Quality Assurance: Ensure that learning programs comply with regulatory requirements and industry standards. Conduct audits and evaluations to maintain the quality and integrity of training materials and processes.

Stakeholder Engagement: Collaborate with various stakeholders, including department heads, subject matter experts, and external training providers. Build strong relationships to gather input, align priorities, and promote a culture of continuous learning.

Proven experience in learning and development, with at least 2 years in a managerial or leadership role.

Strong understanding of adult learning principles, instructional design methodologies, and training delivery techniques.

BA degree in education, psychology, HR or business administration or equivalent CIPD qualification in HR or Learning and Development.

Continuous CPD.

Proficiency in learning management systems (LMS) and other learning technologies.

Excellent communication, presentation, and facilitation skills, with the ability to engage and motivate diverse audiences.

Project management skills, including the ability to prioritize tasks, manage timelines, and oversee multiple projects simultaneously.

Analytical skills to assess the effectiveness of learning programs and make data-driven decisions.

Strategic thinking and problem-solving abilities, with a focus on driving organizational performance through learning initiatives.

Leadership qualities, including the ability to inspire and develop a team of learning professionals.

Flexibility and adaptability to thrive in a dynamic, fast-paced environment.

Trinity Claims is a claims management company based in Tonbridge, that designs and delivers claims strategies to meet the needs of our partners. Our team consists of talented professionals with a proven track record in leading and delivering change in insurance companies. We have a leadership team dedicated to growing the business, with a family feel and a welcoming culture who are all focused on delivering the best services for our customers.

Salary £40,000 - £45,000 (DOE) as well as market leading benefits.

On-site gym

Free on-site parking

Free on-site breakfast bar

Complimentary on-site snacks and soft drinks

Discretionary performance related bonus

Life insurance cover

Enhanced company pension scheme

Cycle to Work Scheme

Employee of the month & employee of the year awards

Refer a Friend scheme

An extra day's holiday for your birthday

Paid volunteering/charity day a year

Support in your development and wellbeing, including an Employee Assistance Program (EAP)

Eye test vouchers

Training and development opportunities at all levels through Trinity Academy and Apprenticeship programs

Social events