7 tips for successful video calls

Video conferencing has become an essential part of how many of us currently communicate at work. Yet, if you’re used to working in an office rather than at home, you might be finding it challenging.

If so far you’ve managed to keep video calls to a minimum, or have avoided them altogether, we congratulate you on your ninja-level skills at dodging them. However, you might not be able to put it off forever so here are some tips to help you get it right.

#1 Make sure everything is working before the call

Technical difficulties can happen to us all at some point but try to head them off by making sure all your equipment is working before the call.

Make sure you have the right software downloaded and set up, remember to test your microphone and webcam to avoid any delays when joining the meeting.

#2 Be on time

Treat the meeting with the same respect and importance you’d show a face-to-face meeting, show up on time to avoid keeping the other participants waiting.

If you’re stuck on another call and are going to be late, send a quick message to let the others know so they can get started without you and catch you up when you’re free to join.

#3 Dress appropriately

You don’t have to dress as you would in the office as you might prefer more comfy clothes when working from home, but you should still wear clothing that’s ‘work appropriate’. This means no jammies, onesies or football tops. Try a smart casual jumper and if you’re wearing joggers on the bottom just make sure you keep them out of sight.

#4 Position your camera correctly

Make sure you have your webcam set up at a decent angle that shows your face. If you position it too far forward some of your face will be cut off, lean it too far back and your coworkers will be able to see up your nose!

You should also bear in mind what will be visible in the background. Try sitting somewhere without anything distracting in the background and if you’re sharing your workspace with your partner or flat mates, ask that they make themselves scarce for the duration of the call.

#5 Mute your mic when others are speaking

Most computer microphones can pick up minor background noises so, even if you think you’re sitting quietly, you might be broadcasting sound. This can be distracting to others and may give the impression that you’re not 100% focused on the call. Make it a routine to mute your mic until it’s your turn to speak. On most video conferencing software, it’s as easy as clicking a button.

#6 Look into the camera when you’re speaking

You might find yourself drawn to look at the video feed rather than the camera when you’re talking but this can make it look to others that you’re looking away or not fully paying attention.

It could make you come across as aloof or unprofessional which you want to avoid, especially if you’re speaking to people outside of your company who might not know you as well as those you work with.

#7 Pay attention

Try to avoid checking emails or doing work whilst on the call. You might think you’re a fantastic multi-tasker but in reality, it can be difficult to split your focus and therefore do a good job. It might be difficult if you’re super busy but save time by keeping the meeting from straying onto topics that aren’t relevant rather than trying to listen and work at the same time.

Posted on April 30, 2020