2nd Line Engineering Professional, Defence
BT Group, Chippenham, Wiltshire
2nd Line Engineering Professional, Defence
Salary not available. View on company website.
BT Group, Chippenham, Wiltshire
- Full time
- Permanent
- Onsite working
Posted today, 23 Nov | Get your application in now to be one of the first to apply.
Closing date: Closing date not specified
job Ref: 001e7600732a42489c76ba14ee338e34
Full Job Description
- Provide 2nd Line support for Server-related issues, including user access, permissions, and content management.
- Monitor and maintain the health and performance of a Vblock platform.
- Troubleshoot and resolve hardware, software, and network issues.
- Assist with the maintenance and administration of servers and network infrastructure.
- Collaborate with 1st and 3rd line support to escalate and resolve more complex issues.
- Document solutions and maintain accurate records of incidents and resolutions.
- Participate in IT projects and deployments as required.
- Ensure compliance with company IT policies and procedures.
Willing to undergo Government Security Clearance to DV level, which requires residence in the UK for a minimum of 10 years. - Good knowledge in VMWare Virtual Computing
- Good Knowledge of Windows Operating systems
- Proficiency in using IT service management tools.
- Excellent problem-solving and communication skills.
- Ability to work independently and as part of a team.
BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.
Competitive Salary - 10% on target bonus
- BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
- From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up.
- Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more.
- 25 days annual leave (not including bank holidays), increasing with service
- 24/7 private virtual GP appointments for UK colleagues
- 2 weeks carer's leave
- World-class training and development opportunities
- Option to join BT Shares Saving schemes.