4816 - Delivery Manager

We're recruiting for a Delivery Manager here at Justice Digital, to be part of our warm and collaborative Criminal Injury Compensation Authority (CICA) and Legal Aid Agency (LAA) digital teams..

This role aligns against Delivery Manager profession from the Government Digital and Data Framework

CICA Digital supports the efficient and accurate process for victims of violent crime to claim compensation. CICA Digital is full of opportunities to make a difference through its strategy to enable end-to-end digital journeys that drive better outcomes, as well ongoing innovation utilising AI to drive efficiencies.

LAA Digital works to deliver swift access to legal aid for those who need it, and efficient payment to providers of those services. We aim to support the future of legal aid with sustainable, user-centred services such as Check if you can get legal aid.

We're looking for someone with strong interpersonal skills who'll enjoy working in a delivery focused, agile environment with multidisciplinary teams. You will contribute to our Agile Delivery community and share your skills and experiences with others across the MoJ, and wider government departments.

You'll be an experienced delivery manager leading a multidisciplinary team throughout the product lifecycle, developing and continuously improving complex digital products. You'll get support from your people manager, delivery manager peers, the wider delivery community and from formal learning opportunities to develop in this role.

Working as a delivery manager, you'll be responsible for building, maintaining and motivating teams; protect the team and make sure the team collaborates to focus on what is most important. You'll coach team members and facilitate a culture of continuous improvement in the team. You will proactively manage dependencies and risks to overcome obstacles to delivery.

You'll be an active part of the broader delivery management community, receiving coaching and mentoring from your senior colleagues, and will also have the chance to participate in informal support networks with peers.

More information around what it is to be a delivery manager can be found here.

To help picture your life at MoJ Justice Digital please take a look at our blog and our Digital and Technology strategy 2025, You'll be responsible for building, maintaining and motivating teams; protecting the team and ensuring collaboration to focus on what is most important.

You'll coach teams in agile and lean practices, applying the most appropriate tools and techniques for their situation. You will facilitate a culture of continuous improvement within your team.

You will proactively manage dependencies and risks to overcome obstacles to delivery helping the team to build and maintain momentum as they progress towards outcomes.

Build trust with Leaders, Stakeholders and Teams so as to encourage a culture of experimentation, advocating for lean and agile practices to create better outcomes

Be a people advocate - you will help teams evolve their practices for optimal team health and performance. You will be skilled in assessing team health in the context of the systems they operate and in providing feedback, reflections or support.

Be a community advocate and share your own learnings by contributing regularly to your profession through education, coaching and mentoring and taking part in informal support networks with peers. This may also require you to represent the community to larger audiences inside and outside of government.