4931 - Senior Delivery Manager

We're recruiting for a Senior Delivery Manager here at Justice Digital, to be part of our warm and collaborative Legal Aid Agency (LAA) team.

This role aligns against Senior Delivery Manager from the Government Digital and Data Framework

LAA Digital works to deliver swift access to legal aid for those who need it, and efficient payment to providers of those services. We aim to support the future of legal aid with sustainable, user-centred services such as Check if you can get legal aid.

We're looking for people with strong interpersonal skills who'll enjoy working in a delivery-focused, agile environment with multidisciplinary teams. You will contribute to our Agile Delivery community and share your skills and experiences with others across the MoJ, and wider government departments.

You'll be an experienced senior delivery manager leading a multidisciplinary team, supporting and continuously improving products of significant scale and complexity. You'll get support from your people manager, delivery manager peers, the wider delivery community and from formal learning opportunities to develop in this role.

Working as a senior delivery manager, you'll be responsible for building, maintaining and motivating teams; protecting the team and making sure the team collaborates to focus on what is most important. You'll coach team members and facilitate a culture of continuous improvement in the team. You will proactively manage dependencies and risks to overcome obstacles to delivery.

You'll be an active part of the broader delivery management community, receiving coaching and mentoring from your senior colleagues, and will also have the chance to participate in informal support networks with peers.

More information around what it is to be a senior delivery manager can be found here.

To learn more about being a Senior Delivery Manager in MoJ, please watch some of these recent videos from Nic, Harry & Jen, or read a recent blog here or here

To help picture your life at MoJ Justice Digital please take a look at our blog and our Digital and Technology strategy 2025, As a Senior Delivery Manager you'll be accountable for effective delivery of complex, high-risk products and services and will have strong communication skills and engage senior stakeholders.

You'll have experience of working across a range of products and services, throughout the entire lifecycle, and have responsibility and accountability as the main point of escalation for a number of digital delivery teams. You'll coach and mentor other delivery managers at different levels.

You'll build trust with senior leaders, stakeholders and teams, so as to encourage a culture of experimentation, advocating for lean and agile practices to create better outcomes.

You'll be experienced in leading multidisciplinary teams, supporting and continuously improving products of significant scale and complexity. Working as a senior delivery manager, you'll be responsible for building, maintaining and motivating teams; protect the team and make sure the team collaborates to focus on what is most important. You'll coach team members and facilitate a culture of continuous improvement in the team. You will proactively manage dependencies and risks to overcome obstacles to delivery.

You'll get support from your people manager, delivery manager peers, the wider delivery community and from formal learning opportunities to develop in this role.

You'll be a community advocate - both within the LAA Digital delivery community and the wider MOJ - and share your own learnings by contributing regularly to your profession through education, coaching and mentoring and taking part in informal support networks with peers. This may also require you to represent the community to larger audiences inside and outside of government.

If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!

37 hours per week and flexible working options including working from home, working part-time, job sharing, or working compressed hours.

A £1k per person learning budget is in place to support all our people, with access to best in class conferences and seminars, accreditation with professional bodies, fully funded vocational programmes and e-learning platforms

Staff have 10% time to dedicate to develop & grow

Generous civil service pension based on defined benefit scheme, with employer contributions of 28.97% from April 1st 2024 (Contribution Rates)

25 days leave (plus bank holidays) and 1 privilege day usually taken around the Kings' birthday. 5 additional days of leave once you have reached 5 years of service.

Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!

Wellbeing support including access to the Calm app.

Bike loans up to £2500 and secure bike parking (subject to availability and location)

Season ticket loans, childcare vouchers and eye-care vouchers.

5 days volunteering paid leave.

Free membership to BCS, the Chartered Institute for IT.

Some offices may have a subsidised onsite Gym