Admin Lead

Northumbria Primary Care Ltd (NPC) is a pioneering partnership with local GPs and now manages several GP practices with around 50,000 registered patients in Northumberland and North Tyneside.
Please note that NPC is a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust.
Whilst NPC are a highly innovative organisation, the use of Third Party Artificial Intelligence (AI) presents a risk to the integrity of our Recruitment & Selection processes. If you use AI, and it poses a risk to the integrity your individual recruitment process, we may withdraw your application at any stage of the process. ________________________________________________________________________________, The main aims of the role are to support the Practice lead with the day to day supervision of staff and rotas, as well as ensuring the practice reception runs smoothly by ensuring daily reception duties are carried out and completed., Northumbria Primary Care Ltd (NPC) is a pioneering partnership with local GPs and now manages several GP practices with around 130,000 registered patients in Northumberland and North Tyneside.
Whilst appointees will have a base practice within NPC, they may be asked to work at other practices across our group. We do however limit this as much as possible as we appreciate continuity is vital to effective primary care.
Please note that NPC is a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust.
Make sure to read the 'applicant guidance notes' before submitting your application and make sure you know everything there is to know before applying to join our fantastic organisation., The main duties of the role include providing comprehensive admin service to GP's and other health care professionals in their team and ensuring that reception runs smoothly on a daily basis.
The post holder will need to allocate work and supervise other admin staff.
The successful applicant will be an employee of the subsidiary and not Northumbria Healthcare NHS Foundation Trust.
Applicants who are members of the Armed Forces, and those who have a disability that requires support in the work place (two ticks pledge) and who meet the essential criteria will be interviewed under the Trust's interview guarantee scheme.
We recognise the positive value of diversity and inclusion and are committed to a workforce that is diverse, equal and inclusive. We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) candidates as BAME people are currently under-represented in our workforce as well as other under-represented groups such as LGBT+ and disabled candidates. We are proud to be a Disability Confident Employer, a Stonewall Diversity Champion, we have a Gold award from the Defense Recognition Scheme, and we are delighted to support Apprenticeships, Age Posi+ive and are a mindful employer.
If you require any reasonable adjustments to attend interview please make the recruitment team aware as soon as possible by calling our HR Recruitment Team on option 2.
Applicants who meet the Fit and Proper Person Requirements (FPPR) will require additional pre-employment checks in line with CQC and NHS England statutory guidance.
Make sure to read the 'applicant guidance notes' before submitting your application and make sure you know everything there is to know before joining our fantastic trust!
Certificate of Sponsorship
Northumbria Healthcare NHS Foundation Trust proudly hold a sponsor licence. In order to provide sponsorship you and the role you are applying for must meet UKVI eligibility requirements. Please check your eligibility prior to submitting an application. Skilled Worker visa: Overview - GOV.UK (www.gov.uk)
Please note that it is a requirement of this Trust that all successful applicants pay for their own DBS certification if a DBS check is required for the post. The method of payment is a salary deduction from your first monthly pay.

Expected work pattern: Monday to Friday between the hours of 8am-6:30pm.
Candidates must have the followings skills:
Excellent customer service skills;
Excellent communication skills. You will be required to work closely with reception staff, delegating work when suitable;
Primary Care experience;
Flexibility re working days and shift patterns;
Good problem solving skills;
Good general IT skills and capabilities including Microsoft;
Knowledge of SystmOne functionality;
Understanding of Telephone Systems functionality;
Links/contacts to other practices Admin Leads to help with problem solving, rota population etc;
Ability to work under pressure and be point of contact for all staff with login difficulties/system navigation problems;
Ability to suggest improvements/tweaks to the system to improve patient and staff experience. Successful candidates will provide day to day management of the team working at The Rothbury Practice and provide training to newly appointed staff members as required.