Admin / Reception / Optical Assistant Apprentice (Apprenticeship)
GetMyFirstJob Ltd, Woodford Wells, Redbridge
Admin / Reception / Optical Assistant Apprentice (Apprenticeship)
Salary not available. View on company website.
GetMyFirstJob Ltd, Woodford Wells, Redbridge
- Full time
- Temporary
- Onsite working
Posted 6 days ago, 29 Mar | Get your application in now to be included in the first week's applications.
Closing date: Closing date not specified
job Ref: 96e3e6e37f38400581171c1b3f450de4
Full Job Description
Customer Care: Greet patients warmly, assist with their enquiries, and guide them through their appointments.
Appointment Management: Schedule appointments, update diaries, and send reminders to ensure efficiency.
Frame and Lens Assistance: Help patients choose frames and lenses suited to their needs, providing helpful advice and recommendations.
Administration: Maintain accurate patient records, handle incoming calls, process payments, and verify insurance details.
Reception Area: Keep the reception tidy and well-presented, ensuring a professional and welcoming environment.
Team Support: Liaise with optometrists and colleagues to ensure seamless patient care and workflow.
Problem Solving: Address patient concerns or queries promptly and professionally.
Training
Business Administrator Level 3
End Point Assessment
Work Based Training
Functional Skills (if necessary)
Customer Service experience an advantage, but not essential., Communication skills
IT skills
Organisation skills
Customer care skills
Problem solving skills
Team working
upon completion of this apprenticeship there is the possibility of a permanent position being offered to the right candidate.
Qualification / Standard : ST0070 Business administrator
Duration 21 months
