Administration Assistant

To provide a centralised and dedicated Divisional administrative support to the Partners, Fee Earners and PAs., The following list of duties is not exhaustive but gives a flavour of the duties the Legal Support Assistant undertakes:

• Comprehensive electronic and hard copy document management support including photocopying, scanning, pagination, printing and binding
• Certifying, redacting and converting hard and electronic copy documents
• Manage workflow via internal workflow management system to meet strict SLAs and deadlines
• Ongoing management of files and filing areas including creation, archiving and retrieval
• Mail and courier co-ordination and booking
• Inter-office train travel bookings and timetable research
• Provision of general administrative support, working with Office Services as required to ensure client deadlines are met
• Closure of files using the matter management tool
• Creating paperless pro-formas
• Assist training members of the team
• Assist Legal PAs and fee earners with ad-hoc tasks
• Adheres to the firm's risk and compliance policies and procedures and raises any issues or queries promptly with the immediate line manager
• Successfully completes, on time, all compulsory firm training.
  
  Any successful applicant will need the following skills and competencies:
• Competent use of all Microsoft Office packages
• One year's experience (or equivalent) gained within a comparable environment and at an appropriate level is desired
• Exceptional communication skills
• Proven experience of exemplary customer service
• Detail focussed and experience of working in a fast-paced office environment
• Ability to work effectively and collaboratively as a member of a team, as well as being able to work independently
• Experience of prioritising a substantial and diverse workload within strict deadlines desirable
• Experience of working with document management / case management systems beneficial
• Demonstrable commitment to exceeding expectations and goals
• Willingness to work flexibly to meet client needs.
  
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