Administration Team Lead

An exciting opportunity has arisen for an Administration Team Lead to join Ealing Community Services.
The post-holder will need to provide strong leadership and management for the administrative team at Ealing Day Treatment Centre, ensuring implementation of efficient and robust administration systems and processes to support our clinical services operating from this community site. The role will support day to day operational service delivery, including reception management functions for the building and a hands-on, practical approach is required.
In order to be shortlisted, please ensure that you outline your previous staff management/supervisory experience in your application, along with examples of how you meet other aspects outlined in the person specification.
Use of MS Office, SystmOne, Oracle and Health Roster will be essential in this role. Training will be provided, but a high level of IT literacy will be needed, in addition to having the ability to train your team and support their development. You will need to be well organised, be able to work on your own initiative and to cope with changing priorities and demands.
The postholder is required to work on site Monday to Friday., To supervise, lead and manage a team of administrative staff.
- To oversee front of house services , ensuring that there is appropriate cover at all times and support operational service delivery at the community site.
- To continue to improve and develop the administrative functions and processes which support our clinical teams.
- To work collaboratively with colleagues across Ealing Community Partners and external organisations in relation to site management eg infection control, health and safety, ICT, estates and facilities etc
- To support various aspects of data collection, resolve SystmOne data quality issues and help to resolve ICT issues., To recruit, lead and manage a team of administrators who are responsible for delivering a high-quality efficient administration service to support the smooth running of a large and diverse range of clinical services.
To provide clear leadership in the Administration service, ensuring efficient and robust processes exist and are followed. The post holder will work as part of a dynamic team alongside our Clinical Service Leads and clinical staff.
CNWL (Central and North West London NHS Foundation Trust) has almost 8,000 staff providing integrated healthcare to a third of London's population, Milton Keynes and areas beyond. We involve service users, carers, the public, staff and partner organisations in the way that we are run.
Our catchment area spans diverse communities, with over 100 first languages spoken. It contains areas of great affluence as well as areas of much deprivation. We are committed to providing services that meet the needs of the people who use them, and we actively encourage involvement from local people who can help make a difference. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME and people with disabilities to promote good relations and understanding between our staff.
We are recognised locally, nationally and internationally for providing high quality, innovative healthcare. We aim to employ only the best people, and our experts are frequently called upon to contribute to national health strategy and policy, and many models of our care have been adapted for use in other countries.

There's a place for you at CNWL.
We're passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patient's own home. Patients are at the heart of everything we do. Providing top quality care depends on our ability to employ the best people.
We're always looking to recruit outstanding people who will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee we're hoping to find our future leaders and we'll support our staff by providing opportunities to develop your career.
With a diverse culture and equally diverse range of opportunities across mental health, community services, addictions, eating disorders, learning disabilities and more - whatever stage of your career you're at, there's always a place for you at CNWL.
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

We offer a generous relocation package (subject to eligibility assessment) and flexible working options, including bank assignments for most roles. See attached Staff Reward and Wellbeing Handbook detailing our benefits, discounts and wellbeing initiatives for staff.
Become part of our team. We care for you as much as you care for others.
CNWL NHS Foundation Trust are committed to safeguarding all children and vulnerable adults and expect all staff and volunteers to share this commitment. We follow safe recruitment practices to protect children and vulnerable adults.
Due to the high response levels we receive for some vacancies, we may expire any of them prior to the advertised closing date and advise you to submit your application as soon as possible.
Our Agenda for Change employment contracts are subject to a contractual 13 week probationary period.
If you are offered a job, information will be transferred into the national NHS Electronic Staff Records system.