Administration Team Lead
The Newcastle upon Tyne Hospitals NHS Foundation Trust, High Heaton, Newcastle upon Tyne
Administration Team Lead
Salary not available. View on company website.
The Newcastle upon Tyne Hospitals NHS Foundation Trust, High Heaton, Newcastle upon Tyne
- Full time
- Permanent
- Onsite working
Posted 1 week ago, 14 Apr | Get your application in now before you're too late!
Closing date: Closing date not specified
job Ref: 8105fe4d83e047baacfb010faa2595c7
Full Job Description
- Contribute to recruitment, training and development of the team.
- Set an example by mentoring and supporting colleagues to achieve their best.
- Be responsible for accurately tracking patients through their pathway ensuring appointments and or investigations are booked, reports are expedited in a timely manner and medical staff are kept up to date.
- Type, print and send necessary patient correspondence in an effective and timely manner via audiotyping and/or digital technology.
- Play a vital role in co-ordinating, organising and booking patients via our e-referral service.
An exciting opportunity has arisen within the Sleep Service for an enthusiastic, self-motivated and hard-working experienced Team Lead to join our administration team. It is an exciting time to join the team as we continue to develop a growing service with recent expansion to the Community Diagnostic Centre. The successful applicant will have first level line management responsibilities within a team of Medical Secretaries and Clinical Administrators supporting clinicians over three sites: the Freeman Hospital, Royal Victoria Infirmary and Community Diagnostic Centre at the Metrocentre. The successful applicant should have excellent customer care and communication skills, good IT skills, excellent organisational skills, be able to use their own initiative and priorities, and have previous experience of working in a fast-paced office environment. Strong leadership skills, flexibility and a positive proactive attitude is essential.
Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites
o Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site) o Newcastle Dental Hospital o Newcastle Fertility Centre o Northern Centre for Cancer Care, North Cumbria o Northern Genetics Service o Cramlington Manor Walks These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS. We also have offices at Regent Point in Gosforth and community sites.
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