We are looking to offer an Administrator the opportunity to join our expanding Maintenance and Support Services team based in Castleford. This is a fixed term contract role and will be for six months. About the role As a valued member of the team, you will provide administrative support of all workshop activities. This includes processing and inputting completed job sheets, updating our core systems, raising purchase orders and support you'll give support to the wider team during periods of absence About M Group Services M Group Services is a trusted employer to more than 10,500 people in the UK and Ireland. Operating across 21 businesses in 240 locations, we provide specialist infrastructure services in the water, energy, transport and telecommunications sectors. As a business we believe communication is key. We work in an environment where growth and development are promoted within the business, our employees feel they are trusted to get on with their work as well as finding this work interesting and challenging. Where we are able, we work flexibly, believing that empowered colleagues are happier and more productive. We want to support our people as much as possible, therefore if you require a more flexible working arrangement, we would be happy to discuss this with you! As the Administrator, you'll get the opportunity to:

• Deliver excellent customer service by delivering what is promised, helping internal customers with whatever enquiry / problem that needs to be solved
• Gathering information from various sources to assist in resolving complaints
• Follow through tasks so they are completed on time and correctly; putting in the required effort to deal with sometimes high workloads
• This is a multi-faceted role with a number of work streams all running concurrently
  
  You have solid organisational skills and like to multi-task
• Good IT and system experience (word, excel)and ideally you'll have used scheduling systems
• You are comfortable dealing with complex customer requirements and dispute resolution
• Effective written and verbal communication skills
• Competent in updated systems
  
  M Group Services delivers a range of essential infrastructure services within the water, energy, transport and telecommunications sectors in the UK & Ireland. We have built and maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists working from 240 locations, operates a divisional structure aligned with its end markets.
At M Group Services we recognise and value the benefits from our workforce diversity. We work hard to build and maintain inclusive environments and develop a culture where our people feel included and valued. Morrison Water Services


• 25 days' annual leave plus statutory holidays
• Discretionary annual bonus
• Contributory Pension scheme
• Life Assurance
• Access to our Employee Assistance Programme
• Cycle to work scheme
• Access to a wide range of discounts and special offers through our online rewards platform