Administrator Facilities and Workspace

We have a fantastic opportunity for an experienced Administrator to join our Workspace team, based from our Head Office at One Strawberry Lane, Newcastle - the freshest workspace in town! You'll support our Community Hosts and Facilities team to keep the good vibes flowing by providing fantastic admin support on all room booking requests. You'll be booking rooms, setting them up, arranging catering to processing invoices for payment; there's lots to keep you busy! If you like meeting lots of different people and want to help us create a vibrant and welcoming workspace for all, then this is the opportunity for you! Typical day as an Administrator

• You'll take enquiries for room bookings, advising on which rooms and layouts work well for each event and accessibility needs, ensuring a seamless booking process for all meetings and events.
• Setting up rooms, including room change overs for the next users, arranging/delivering catering and refreshments.
• Ensuring invoices are issued for payment in a timely manner and supporting our Facilities and Finances teams with invoicing and payments.
• Supporting our Community Hosts as the first point of contact for visitors and colleagues into our building, providing a first-class welcome. You'll ensure we are compliant with all visitors and building users signed in and issued with correct ID cards.
• Providing other admin support to the team as required using your excellent Microsoft Office knowledge including Word, Excel, Outlook, Powerpoint and Teams., You'll report to Karen, our Workspace Community Manager and work with our team of fantastic Community Hosts who are passionate about ensuring a great place to work and that our workspace is always thriving., Hours are 37.5 per week Monday to Friday.
  
  Previous administration experience in a busy environment or have worked in customer service or a hospitality role.
• Excellent communication skills, confident to greet visitors and can make them feel welcomed. You'll be organised, able to multitask, prioritise workloads and meet deadlines too.
• Experience in using Microsoft Office packages including Word, Excel, Outlook, PowerPoint and Teams. You are able to pick up new applications quickly such as audio/visual equipment set up, access control systems and apps - but don't worry we'll support you to learn that!
• An eye for detail, with a proactive approach to solving problems and able to work with initiative to achieve results.
Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review.,
• You must be able to use technology for administrative support tasks including Microsoft products, communicating with colleagues and completing online learning.
  
  Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!
  
  34 days annual leave (includes bank hols and a "me day" to use whenever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!
• Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• We're Investors in People Platinum employer, a Great Place to Work and 10th Best place in the UK for Wellbeing"
• We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us!
• Generous pension scheme with life insurance of 3x salary.
• Explore our benefits in detail on our website.