Administrator Wheelchair Service

The post will involve reception duties, including meeting and greeting people and answering the telephone. The work is varied and includes reception duties, inputting to various databases, filing, photocopying and other general office duties.
The wheelchair service provides a specialist service in the Buckinghamshire locality to adults and children with long term mobility problems through the assessment, provision, and maintenance of equipment for specialist seating, mobility, and pressure care.
The service is provided by registered Occupational Therapists, who have recognised qualifications and experience in postural assessment and provision of wheelchairs for adults and children. The service is supported by trained engineers, technicians, volunteer, and administrators., + Provide high-quality administrative support, including managing correspondence, emails, and appointment bookings.
+ Maintain patient records, ensuring confidentiality and accuracy in line with NHS policies.
+ Liaise with healthcare professionals, patients, and families to coordinate and manage clinical schedules.
+ Handle patient queries professionally and sensitively, demonstrating excellent communication skills.
+ Prepare documents, reports, and meeting minutes, supporting the team with all administrative needs.
+ Maintain databases and patient management systems, ensuring timely updates and data accuracy.
+ Work collaboratively with the multidisciplinary Team to support innovative services and improved patient care., We welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities and care-experienced candidates.
We are proud to achieve the Gold award for the Armed Forces Covenant and support applications from the Armed Forces Community. Please contact [email protected] (our Armed Forces Covenant Lead) if you would like guidance or assistance with your application.
We make employment decisions by matching our service needs with the skills and experience of candidates, regardless of age, disability, gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We are looking for an enthusiastic, flexible, and hard-working Administrator to join our dynamic and friendly team in the Buckinghamshire Wheelchair Service. We are looking for someone with excellent communication and secretarial skills, as well as being proficient in all MS Office applications including experience with Rio or other databases.

As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression.
Alongside NHS benefits of generous annual leave entitlement and pension scheme, you'll have access to NHS discount schemes.
We provide a range of health and wellbeing services to promote a healthy, happy workforce.
What do we stand for?
Our vision is to provide outstanding care, support healthy communities and be a great place to work.
Our mission is to provide personal and compassionate care every time.
We are working hard to increase diversity at all levels within the trust. We believe a diverse workforce can have a positive effect on both staff wellbeing and patient outcomes.