Aftersales Manager - Sittingbourne Ford

Allen Motor Group are currently looking to employ an Aftersales Manager to join our Ford dealership in Sittingbourne. You will be responsible for managing a dynamic and fast paced service department, focusing on performance in both profits and customer satisfaction. This position is offered on a full-time permanent basis with a basic salary of up to £50,000 an OTE of £60,000. This position reports to the General Manager., Ensure the achievement of KPI's for all service department members
Maintaining an understanding of all relevant consumer and local market influences
Engage the aftersales team to deliver commercial result and exceptional customer service
Drive the performance of the workshop team to maximise efficiency
Develop the skills and career progression of current and new team members

At Allen Motor Group, we drive an inclusive workplace, respecting and encouraging applications from every background. Join our team, where every person matters.

To be considered for this position will you have strong previous experience as an automotive service/aftersales manager ideally from a franchised dealership. We also look for the following skills and experience:

Able to work in a busy environment as part of a team
Fantastic organisational skills
Full UK driving licence
An ability to overcome customer issues
Knowledge of warranty procedures is advantageous

In addition to a highly attractive basic, OTE & bonus scheme we also offer a range of other benefits including:

Company provided vehicle
30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service
Fantastic discounts on MOT's, services and parts
Life assurance benefit, at no cost to yourself
Discounted gym membership
Retailer discount portal with discounts from some of the UK's biggest retailers
Up to £1,000 refer a friend scheme
Full training and support to develop and progress your career with Allen Motor Group