Anti-Social Behaviour Team Leader

We're VIVID! -We offer a vibrant, friendly, inclusive culture that supports, develops and attracts the best people!, As an anti-social behaviour team leader, you'll line manage up to 10 anti-social behaviour officers who deliver a comprehensive cross tenure tenancy enforcement service to our customers, enforcing terms of their tenancy agreement. This includes anti-social behaviour (ASB) cases & investigating potential tenancy fraud cases. As well as taking income cases to court & applying for 'no access' gas injunctions. As part of your management responsibility, you'll recruit, supervise, support, develop and motivate your team. This'll help them to deliver a 'right first time' service, focusing on the customers' experience. You'll carry out regular one-to-one's and employee performance reviews. Identifying areas of training or development needs and making sure that plans are put in place when needed. You'll have experience in a housing related management role with knowledge and application of good procedures and practices relating to anti-social behaviour. You'll have proven in-depth experience in managing tenancy enforcement cases through court process. A sound understanding of the social housing environment, including regulation and emerging government policy. Due to the nature of this role, you'll need you to be able to travel. So you'll need a full current driving licence with access to a vehicle. This role is subject to a satisfactory DBS check which will be carried out upon successful appointment. First stage interviews will take place on 15 April We're a leading provider of affordable homes and extensive support services in the south of England. We believe that everyone has the right to a safe and secure place to call home, and from the moment customers move into their VIVID home we're here to help with that and more. Our customers have access to a wide range of tailored advice to sustain their tenancies and look after their wellbeing. We invest in our homes and communities for the long-term, and this means in the quality, safety and energy efficiency of existing homes and neighbourhoods, with a firm focus on improving services so they're easy to use and access by our customers. We're addressing the shortage of affordable housing in the south, building the right type of homes to meet the needs of our local communities. We're the fifth largest developer of new homes amongst housing associations in England, having built over 1,500 last year. This is summed up in our vision "More homes, bright futures".

We have an exciting opening for an Anti-Social Behaviour Team Leader to join us on a permanent basis. Based out of either our Portsmouth or Basingstoke office, this is a full time role working 37 hours a week, with a minimum of 20% of this to be office based to promote collaboration and team working. Want to know what we can offer you?

• 26 days holiday (plus bank holidays), with the opportunity to buy or sell annual leave
• Private Medical Insurance
• A generous contributory pension
• Medi-cash policy to claim back some medical costs to ensure we look after you and your loved ones
• Discounts portal to save money on various products and services, including holidays, shopping and cinema
• Electric car scheme
• A real sense of work/life balance where we promote flexible working and an agile culture.