Appeals Officer

Parking Services currently manages the provision and maintenance of car parks and the civil enforcement of parking, bus lane and moving traffic contraventions throughout the borough.

The ideal applicant will have an understanding of the legislative framework used in the adjudication of traffic contravention appeals. They will have excellent communication and interpersonal skills in order to deal with a range of enquiries from the general public often in challenging circumstances both in writing and by telephone. They will be expected to supervise, motivate, monitor and develop a small team whilst liaising with a range of governmental bodies associated with civil parking and moving traffic enforcement.

If you are enthusiastic, flexible and have a professional commitment to work we are waiting to hear from you.

This post is covered by the Government's Code of Practice on the English Language Fluency Duty for public sector workers. The post holder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English

Here at Walsall, we want to attract the best talent. That's why - as well as a satisfying and rewarding job - we offer a range of attractive benefits. Working arrangements in most jobs are flexible (you may work flexitime, full or part time and job sharing is usually available) and you can expect generous holiday entitlements, a first class pension scheme and plenty of opportunities for training and personal development., Part of the Black Country, famous for its enterprising and industrial past, Walsall is reinventing itself to become a progressive modern community. The borough is centred around the major town of Walsall, but also includes five smaller and distinctive district centres (Bloxwich, Aldridge, Willenhall, Darlaston and Brownhills), together with numerous villages.

Find out more about Living in Walsall.

Walsall Council is committed to Safer Recruitment.

To achieve our commitment, we will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce.

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