differentiated experience. Key Job Responsibilities Work on operations and maintenance driven coding projects, primarily in Python or shell scripts, with the potential for Java/C++ based projects. Perform software deployments, support operations, software upgrades, and migrations. Support and enable faster software delivery by maintaining CI/CD pipelines and automating them. Troubleshoot, debug, evaluate, and resolve identified alarms. Problem-solving and passion for operational excellence. Must be able to prioritize and follow through with detail orientation independently. Good verbal and written communication skills. Some of the Key Job Functions Provide support for incoming tickets, including extensive troubleshooting tasks, covering multiple features and services. Resolve security vulnerabilities and risks and improve operational excellence. Software deployment support in staging and production environments. System and support status reporting. Ownership of one or more digital products

or components. Customer notification and workflow coordination to maintain service level agreements. Work with the support team for handing off or taking over active support issues and creating a team-specific knowledge base and skill set. BASIC QUALIFICATIONS 2+ years of software development or technical support experience. Bachelor's degree in engineering or equivalent. Experience troubleshooting and debugging technical systems. Experience in Unix. Experience scripting in modern programming languages. PREFERRED QUALIFICATIONS Experience with AWS, networks, and operating systems. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity
employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. #J-18808-Ljbffr

Are you interested in joining the team behind Amazon s newest innovation? Come help us work on world class software for our customers! Are you passionate about reading? Are you a fiction addict or do you love reading biographies and non-fiction? Do you consider yourself a learner for life? Do you like to transport yourself to another world when you read a great work of fiction? Do you love to read hardcopy books but at the same time like the convenience of carrying thousands of books on Kindle? Do you want to make reading on Kindle a more delightful experience? Amazon Books mission statement is "We believe reading is essential for a healthy society; our mission is to inspire readers by making it easy to read more and get more out of reading." The Books team at Amazon is its oldest business, and Kindle has been leading the digital transformation of this centuries-old business. Amazon Books is engaged in thinking and building features for Kindle which will make reading a delightful and