We are seeking an apprentice to join our [Recycling and Waste Team]. The [Recycling and Waste Service] are responsible for providing all waste collection and disposal services for North Somerset, promoting waste minimisation projects and deal with street cleansing and fly tipping.

In this role, you will provide essential technical administrative support, undertaking a range of tasks including maintaining, developing and implementing key admin tasks and data processing and helping our team deal with the wide variety of queries and requests that we receive on a daily basis. In addition, you will learn about recycling and waste collection within North Somerset and achieve a nationally recognised qualification.

Key Responsibilities:

Respond to customer enquiries from a wide variety of sources
Be responsible for maintaining effective digital information systems
Support technical officers to complete various waste projects
Complete a NVQ in Business Administration at Level 3
Contribute to the organisation of waste minimisation events

This position is currently based at our Castlewood offices in Clevedon. Please be advised that this office will be closing in 2025. Consultation is currently underway to determine the new location for colleagues based in Castlewood. This will be at Weston-super-Mare or within North Somerset.

We are looking for an individual who is passionate about minimising the waste we produce, and who possesses the following skills and experience, Ability to learn processes and systems
Demonstrate initiative and ability to contribute to projects
GCSE Level 4 in Maths and English
Be willing to undertake a Level 3 qualification in Business Administration

Desirable Criteria:

A general knowledge of the impact waste has on the environment, Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

North Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community.

This role is Fixed term for 18 months from the start date.

Work Style

At North Somerset Council, we offer a hybrid working environment based on four distinct work styles. Depending on the role and personal circumstances, you will fall into one of these categories. However, please note that during the induction period, it may be necessary to spend more time in the office to support your learning and development. We are flexible and open to discussions about your preferred working style, and if you wish to be in the office more frequently, this can be negotiated.

This role falls into the category of Flexible Worker which means you can expect to work in the following way:

2-3 days in the office
Works both from home and the office, depending on the task at hand.
Training is provided to help balance work-life and manage time effectively, with an emphasis on communication for team touchpoints and planning in-office days for collaboration., At North Somerset Council, we value our employees and provide a supportive and inclusive work environment. We offer:

Competitive salary and benefits
Flexible working arrangements
Local Government Pension
Opportunities for professional development
Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums
Opportunity to purchase up to an additional 10 days annual leave each year
Dedicated in house Wellbeing Team
Salary sacrifice Cycle to Work and Electric Vehicle schemes