Apprenticeships Skills Coach

You will be supporting and coaching a group of learners working towards the successful and timely achievement of their programme.

Role Responsibilities:

Coach and support an agreed caseload of learners in smaller organisations and corporate environments
Work with internal Skills Coaches, Learning Specialists and Quality Assurance Consultants to ensure learners successfully achieve their apprenticeship programme on time
Support learners across a variety of modules specifically helping them apply their skills to their immediate job roles
Observe, review and provide feedback on evidence produced by learners to ensure it is of the appropriate standard to reflect the learner's knowledge, skills and behaviour and meet the needs of the Awarding Organisation
Adhere to and apply quality assurance procedures when reviewing all components of the standards/framework to minimise referrals and meet deadlines
Hold regular review meetings and build a positive relationship with the employer, line manager and mentor to monitor progress and plan progression
Identify and develop further business prospects together with your line manager
Deal with more complex customer questions and complaints according to Company policy

Your Experience/Skills:
Technical requirements depend on course/portfolio
Business exposure in your specialist area
Some industry experience for the relevant learner programme you support
L5 or equivalent and/or appropriate experience

Down time
Taking time for ourselves is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave.

How we'll help with finance matters
In addition to pension, group income protection and life assurance, QA are offering you an annual pay review, access to our employee discounts benefit hub with hundreds of deals and savings on goods and experiences, season ticket loan, tech scheme and an employee referral scheme.

Personal growth
Learning and opportunity is at the core of what we do - and that applies to you too!
You'll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you'll get 3 training days/year to do this). You can also delve deep into our world-class digital learning content from Circus Street and Cloud Academy on a variety of tech and business topics. Or perhaps you'd like to enrol on a Degree or Masters programme to enhance your skillset or learn new things.

Our people
We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual preference, or if you are disabled or a carer, we welcome you and the alternative perspectives you bring to our diverse family. We're proud of the progress we've achieved over the last few years to build an inclusive culture and celebrate our diversity - our rankings on The Inclusive Top 50 UK Employers List are a testament to this.

We are proud to be a Disability Confident employer. All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require.