Assistant Branch Manager

Within this role, you will support the Branch Manager in the day to day running of our North Shields branch, encouraging and coaching colleagues and acting as a Deputy when required.

This opportunity will also involve managing the Branch to achieve business results by establishing and building long term relationships with our customers whilst providing a friendly and professional service.

You will take personal ownership in applying the Branch 'understanding needs process', suggesting options that customers may consider as well as qualifying leads for the relevant advice specialists.

The hours for this role are 35 per week - Monday - Friday 9am - 5pm, plus Saturdays on a rota basis (paid as over time). Typically you will work up to 2 Saturdays per month., As part of our strategy of investing into communities and high streets, we are committed to our high streets and maintaining banking facilities within the community.

We pride ourselves on developing and maintaining great relationships with the community and all our customers, whilst providing competitive savings and mortgages, all underpinned by face to face financial advice.

If you possess great communication skills, are a natural leader and make every effort to drive the business forward and achieve results, then you would thrive within this role.

You will need to have the passion and skills to motivate others whilst coaching and developing team members, working effectively as a team.

0ur Society's branch network represents the face of Newcastle Building Society on the high street, in our Heartland the North East of England.

What do you get in return? As well as receiving a competitive annual salary based on above-market pay scales, our reward package includes:

A 35-hour weekly contract
25 days holiday each year plus bank holidays (increasing with length of service)
Bonus Scheme (paid annually) -On target 5%, up to 10% depending on performance
Colleague mortgage scheme and access to our financial advisors
Pension scheme - up to 9% employers' contribution
Life assurance (4x salary) and income protection
Access to a range of wellbeing benefits, including medicash scheme
Electric car salary sacrifice scheme
Cycle to Work scheme
Above statutory family leave entitlement - 3 months full pay, 3 months half pay regardless of gender or route to parenthood
An extra day's holiday for your birthday
The option to buy and sell holidays
Two paid volunteering days each year
A broad range of learning and development opportunities
Access to a range of high street and online discounts
Free onsite gym at Cobalt and access to a range of discounted/subsidised gym memberships nationwide
A wide range of recognition initiatives to recognise and reward great performance