Assistant Retail Manager - Garden - Moreton-in-Marsh

£34000

Bamford Collection, Moreton-in-Marsh, Gloucestershire

Full time
Permanent
Onsite working

Posted today, 27 Sep | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: bb3d1b4078584c4d8d387ef106b31060

Bamford Collection

Full Job Description

This is an incredibly exciting role, taking over the day to day running of our newest retail addition, the Daylesford Garden Shop. Working alongside our Plants Team and Florists, you will be immersed in all our wonderful Flowers, Plants and luxury gardening equipment, focusing on organic gardening, traditional gardening practices and of course driven through the changing seasons., Product

To have lead by example in your knowledge of all Garden Products
To share knowledge of the Farm and what we do when conversing with customers
To champion full shelves, fixed merchandising and appropriate POS
To develop team product knowledge
Ensure every customer receives the best possible customer service across the store
To champion swift, efficient, knowledgeable and engaging service, ensuring store compliance with retail standards document
To be solution-driven for both team members and customers
To follow the company complaints procedure to ensure customer complaints satisfactorily
To assist General Manager to maintain a safe and beautifully presented workplace, ensuring we are fully compliant with H&S regulations
To participate in opening/closing procedures of the store
To ensure the daily banking and cash reconciliation is undertaken
To be responsible for all due diligence and score >90% in all audits
To support in managing the retail operation effectively to maximise sales
To manage the retail ordering effectively to ensure minimum waste with full availability
To ensure all retail stock and till processes are adhered to ensuring minimum variance between actual and book counts
To grow retail sales
To engage the team in the weekly targets and deliver agreed basket spend and transaction targets to deliver target sales
To complete all People admin and processes for the team in a timely manner
Ensure a smooth and structured onboarding for your new TMs, supporting Team Member Trainers with 4WTP
Delegate tasks to the team to ensure the smooth running of the department
To recruit the best people for the right job role
To develop, train and coach your team through performance review and personalised learning & development
Ensure staff complete all necessary mandatory training
To bring fun into the workplace and ensure a happy, motivated and focused team, Retail Management or Team Leader experience - Proven experience in leading teams and overseeing daily retail operations to achieve business goals and maintain smooth store functions.
Experience within a luxury retailer - Background in working for high-end or luxury retail brands, understanding the importance of exceptional customer service and maintaining brand standards.
Passion for Gardening, Nature, and Sustainability - Deep enthusiasm for the environment, with a focus on sustainable practices and a love for gardening and the natural world.
Great Salesperson - Strong ability to engage with customers, understand their needs, and drive sales through effective communication and product knowledge.
Excellent Leader and Team Manager - Skilled in motivating, guiding, and managing a team, ensuring everyone works toward common goals and personal growth.
Organised - Highly structured and efficient in planning, time management, and overseeing store operations to ensure maximum productivity.

SALARY: 27500 - 34000 DOE + Tronc
Discounts: We offer a range of discounts on our products, treatments, and dining