Assistant Shop Manager

Hope House has a unique opportunity available for an Assistant Shop Manager to join the team in our Ludlow shop.

Our Assistant Shop Manager will need to be a confident, first class organiser with retail experience and previous management or supervisory experience.

You will be responsible for providing excellent customer service and meeting sales targets, executing sales floor

displays to a high standard and generating and preparing stock for the shop., Support the Manager in the leadership of the shop, managing staff and volunteers to meet commercial targets;
Maintain relationships internally and externally for the purposes of stock generation;
Maintain efficient stock processing systems, ensuring that stock levels are sufficient and fluid;
Ensure new goods are receipted, located, stored and transferred correctly and that inventory is accurate;
Ensure Gift Aid is captured at every opportunity to optimise revenue from donations;
Work with the Cyber till EPOS system and observe all cash handling and recording procedures, daily banking, weekly return forms and other recording which may be required from time to time, ensuring compliance is met in terms of the company's policies & procedures and health and safety regulations throughout the store

Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

Hope House and Ty Gobaith Children's Hospices are committed to equality of opportunity and meeting the needs of children, young people and families. The care we provide and the environment we create to deliver care reflects our ongoing commitment to respecting the diversity of the communities we serve, and the individual physical, spiritual and emotional needs of each person and their loved ones.

Hope House Children's Hospices have an opportunity for a Full-time Assistant Shop Manager to join our team based in our Ludlow Shop. You will join us on a permanent, full-time 37.5 hours per week (working 5 out of 7 days to include weekend working. In return, our Assistant Shop Manager will receive a competitive rate of £22,643 - £24,032 per annum.

Hope House Children's Hospices is a charity that gives every local child with a life threatening condition and their family access to professional care and improves their quality of life from the point of diagnosis.

Here at Hope House Children's Hospices we are on an exciting journey to increase our annual contribution from our retail business by £300,000 to £1,000,000 a year by 2025, enabling us to reach every child and family who need us., In return for your commitment, we offer a great reward package, which includes:

Generous annual leave entitlement, starting at 34 days per annum (FTE) with service increments
Organisational pension scheme
Blue Light Card and Staff rewards programme
Cycle to Work Scheme
Wellbeing services which includes staff counselling
Flexible working arrangements
Great development opportunities