An opportunity has arisen for a motivated individual who enjoys a challenge. This exciting new position is within the Facilities Division as Deputy Catering Lead covering four sites.
Your attention to detail, innovation and maintaining high standards of customer service, Food Hygiene, Safety and HACCP will be key to developing and delivering excellent patient catering, retail and hospitality services in line with The NHS National Food & Drink Standards.
You will be supporting and working closely with the Catering Services Lead, and you will oversee all in-house facilities for patient catering, retail and hospitality services.
You will have an excellent Chef background with the skills and experience of cooking in a commercial kitchen environment.
This role is operational and the post holder will deputise for the Catering Services Lead.
The catering service is a seven-day operation, some shift work including weekends will be necessary to provide leadership cover which will include staff briefing.
The post holder must ensure appropriate arrangements are in place so that a safe, efficient and quality catering service is provided for our patients, staff and visitors.
This role is a permanent position; however, we will consider a secondment / fixed term or student placement opportunity., Ensuring the catering service is compliant with:
Hazard Analysis Critical Control Point (HACCP) Food Safety System and Food Hygiene and Safety Legislation
NHSEI Standards for Healthcare Food and Drink
+ Leading and mentoring the catering team to provide them with resources, encouragement, and support to enable them to succeed within the specific areas of responsibilities
+ Under the leadership of the Catering Service Lead, effectively manage the budgetary resources and control the department's expenditure within the agreed financial allocation.
+ Regularly observe service delivery in the production kitchen, retail restaurant services, and ward level and exercising professional judgement to rectify any problems noted that relate to food production
+ Provide professional catering leadership to the service, reacting to unplanned challenges using problem analysis, experience, and judgement to sometimes complex issues., Develop and empower all members of your team to perform to high standards and innovate
Ensure that the Catering Departments complies with HACCP legislation and that it can present audit trails with a due diligence defence
Provide specialist communication regarding food standards
Ensure supportive staff management arrangements are in place and carry out appraisals/personal development reviews (PDR's) for direct reports. Ensure all staff in your team/s have annual PDR's resulting in specific objectives and effective personal development plans
Support and implement effective communication systems delivering team briefs and staff meetings to effectively convey service critical information.

Birmingham is a fantastic place to live and we serve a wide range of people and communities. BCHC are an advocate of diversity and strive to mirror the community we serve as much possible.

This role covers four main sites Moseley Hall Hospital, West Heath, West Midlands Rehabilitation Centre and Birmingham Dental Hospital.
Be Part of Our Team...
BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you., We are committed to and actively promote equality of opportunity for all staff and applications from individuals from all areas of the community who meet the specific criteria are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage/civil partnerships.
Promoting Workforce Equality
In response to data held by BCHC which demonstrates that individuals from particular protected characteristics are under-represented, BCHC are striving to redress these imbalances. In order to do this, the Trust is committed to the employment and career development of individuals with these protected characteristics. As part of this commitment and given this under-representation, the Trust guarantees an interview to any applicants from under-represented groups for positions at Band 8a and above whose application meets the essential criteria for the post as detailed on the Person Specification.
The Trust is currently under-represented in terms of people who identify as Black, Minority Ethnic (BME) and welcomes applicants from these communities. Selection will be on the basis of merit. In order to ensure the diversity of our workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.
Flexible Working
Birmingham Community Healthcare NHS Foundation Trust (BCHC) supports a variety of flexible working practices and, where possible (given our range of services and community settings) dependent upon the requirements associated with the role, will actively consider requests made and support these where practically possible. This may include hybrid patterns of working to enable colleagues to request the flexibility of a mixture of home/base working.
In accordance with the NHS People Promise, the Trust is committed to facilitating a healthy work/life balance that is essential to health and wellbeing and to making BCHC a 'Great Place to Work'. We will be happy to discuss and consider all requests relating to working patterns and hours at your interview so please do ask!
Using Artificial Intelligence
Birmingham Community Healthcare NHS Foundation Trust acknowledges Artificial Intelligence (AI) or Generative AI (GenAI) tools such as ChatGPT, Claude, Copilot, Gemini etc; are powerful tools that can help you in various stages of your job application and how they can be used in certain circumstances during your application process with BCHC. You can read more about acceptable use on our internet pages here
Benefits of working for us:
+ Full NHS terms and conditions including extensive holidays, Agenda for Change pay with enhancements
+ Attractive relocation payment if you relocate to the local area.
+ Discounts for local and national retailers
+ Dedicated well-being services for all employees
+ Flexible working where possible