Bank Administrator

To provide general administrative support to the services based across all healthcare departments - primary care, mental health and support services. The admin function is wide ranging. Each team member will focus on particular aspects of the function, with the expectation that each team member also provides cover across core elements of the team's work as required, ¨ To provide general administrative support where needed across healthcare, including Primary Care, Mental Health, Staffing and Quality and Performance.
¨ Responsible for the distribution of post received, ensuring that all correspondence is distributed appropriately and accurately.
¨ Support the timely processing and response to routine correspondence, including complaints and concerns, in line with local and Trust guidelines.
¨ Deal with telephone enquiries from, acting as first point of contact for the prison and external agencies, and respond accordingly.
¨ Ensure information received from other agencies is processed in a timely and confidential manner.
¨ To provide secretarial support using a variety of software packages (primarily MSWord, MS Excel, C-NOMIS and SystmOne) to the multi-disciplinary team.
¨ Produce the daily patient movement list (PMMS).
¨ Respond to requests for Medical Records within set timescales and in line with local processes.
¨ Scanning and filing to patient records as required.
¨ To assist in the implementation of management information systems in use with inputting and extracting data.
¨ Support and allocate internal/external appointments as required.
¨ Provide admin for visiting services including appointment ledgers and appointment letters
¨ Provide admin support for issues relating to IT, estates and equipment, ¨ Support Smart card administration
¨ Order supplies as required for clinical and stationery requirements.
¨ Liaise with internal and external agencies e.g. the IT and Facilities departments, as required to ensure routine maintenance of equipment and treatment areas is kept up to date
¨ To provide statistical information as required
Support data collection exercises associated with core healthcare functions as required
CNWL (Central and North West London NHS Foundation Trust) has almost 8,000 staff providing integrated healthcare to a third of London's population, Milton Keynes and areas beyond. We involve service users, carers, the public, staff and partner organisations in the way that we are run.
Our catchment area spans diverse communities, with over 100 first languages spoken. It contains areas of great affluence as well as areas of much deprivation. We are committed to providing services that meet the needs of the people who use them, and we actively encourage involvement from local people who can help make a difference. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME and people with disabilities to promote good relations and understanding between our staff.
We are recognised locally, nationally and internationally for providing high quality, innovative healthcare. We aim to employ only the best people, and our experts are frequently called upon to contribute to national health strategy and policy, and many models of our care have been adapted for use in other countries.

+ We are equipped with latest technology including electronic prescribing to reduce time spent on administration and drug rounds and allow more time for care.
+ Commitment from the team to develop you as a practitioner by offering coaching and in-house development sessions
+ An opportunity to work with a fun, energetic and passionate team who are committed to looking after each other as well as their patients- evidenced by their team outings, away days and local events.
Why choose CNWL as a place to work?
+ Efficient recruitment process
+ Flexible shift working hours to provide a healthy work-life balance ; Monday to Sunday, nights and long days (shift work)
+ Team Leaders on the team are very accommodating in trying to promote staff to set goals and achieve them.
+ Generous NHS Pension scheme
+ Investing in the health and wellbeing of our staff, family and friends.
CNWL is dedicated to developing it's own staff and you will be encouraged to develop yourself !, We offer a generous relocation package (subject to eligibility assessment) and flexible working options, including bank assignments for most roles. For more information on these and other benefits of working for us, see our Benefits, Reward and Wellbeing page
Become part of our team. We care for you as much as you care for others.
CNWL NHS Foundation Trust are committed to safeguarding all children and vulnerable adults and expect all staff and volunteers to share this commitment. We follow safe recruitment practices to protect children and vulnerable adults.
Due to the high response levels we receive for some vacancies, we may expire any of them prior to the advertised closing date and advise you to submit your application as soon as possible.
Our Agenda for Change employment contracts are subject to a contractual 13 week probationary period.
If you are offered a job, information will be transferred into the national NHS Electronic Staff Records system.