Bank Housing Engagement Worker (Norwich)

To provide an environment for residents with a programme of positive activities, that is safe, supportive and secure, to address the variety of barriers young people face. Ensuring residents feel included in the needs, risk and planning of the service they will receive, to move through a pathway to more independent living. Whilst on duty, to provide support to other staff in the service and to ensure the health and safety, security and well-being of service users, staff and visitors.

You will have the ability to communicate clearly and effectively with tenants, colleagues and other professionals while also demonstrating emotional stability and resilience under pressure. You will be able to work with agreed standards of professional boundaries and confidentiality. You will be able and willing to work unsocial hours where required.

YMCA Norfolk is a great place to work, offering meaningful opportunities to make a difference in the lives of young people. Working at YMCA Norfolk is an opportunity to be a part of an organisation which is challenging, innovative, rewarding and fun! We place young people at the heart of all we do and are committed to building an organisation that is responsive to the needs of young people and our stakeholders.

• Health and wellbeing events and activities
• Family friendly policies
• Annual staff day and staff awards to celebrate our successes
• Regular line management and support
• Staff discount at Williams Kitchen Café, Explorers Soft Play & Muddy Puddles Nursery