BCSP - Senior Screening Administrator

In addition to the below summary you need to familiarize yourself with full Job Description and Person Specification documents attached to this advert.

You have the opportunity to work across 3 areas throughout the week. These include:

Working in a laboratory - sample reception, checking and logging of samples returned to the Hub, adhering to good laboratory practices.

Administration duties - including booking clinic appointments

Speaking with the public on a National Helpline, giving advice, reassurance and dealing with questions or queries regarding the Programme.

In addition to these areas, our SSAs work very closely as a team to ensure the general running of the programme is well maintained. You will oversee the Screening Administrators and Helpline Operatives (SAHOS) in the area you are covering and will advise them where necessary. You will also communicate regularly with fellow SSAs to produce staff rotas and support the Assistant Operational Manager in the planning of absences and by overseeing area cover, daily.

We hold full UKAS Accreditation and staff are required to adhere to strict policies and procedures.

Being able to confidently speak to members of the public and liaise with Screening Centres regarding clinic appointments is a requirement. Being able to demonstrate empathy, compassion and deal with distressing calls is a must.

As a Senior Screening Administrator you will be working as a Team Leader for a large team within the Bowel Cancer Screening Programme based at QMC. This is a National Programme which currently invites people aged 50 - 74 year olds to take part in screening. Our Hub invites over 1 million people each year across the East Midlands and East of England to take part. We provide a similar service to GPs across the East Midlands Area for symptomatic patients.

This is an exciting role with a lot of variety. You will be working across three different areas, all within our one department at QMC, where you will have the chance to develop skills that may be new to you. Your work in the Programme helps detect bowel problems and early cancers, because of this, we're significantly increasing the detection rates in our area. The work you do saves lives. In fact, people often get back in touch to thank us for the work we do., With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.