Are you passionate about supporting vulnerable individuals and empowering them to achieve independence? Or do you have lived experience of overcoming challenges such as addiction, homelessness, rough sleeping, or mental health issues? If so, we would love to hear from you!
We are looking for a compassionate and dedicated Bed Navigator to join our existing Emergency Beds team. Working a shift part of 5pm-8pm Monday-Friday. Occasional Saturdays 8-4pm .
As a Bed Navigator, you will play a crucial role in providing flexible, person-centred support to individuals in various locations, helping them to maintain independence, access essential services, and achieve positive outcomes.
Key Objectives:
+ Support Clients: Work with individuals facing challenges such as housing instability, financial management, and accessing healthcare.
+ Collaborate with Services: Liaise with housing providers, social services, and other organisations to provide comprehensive support.
+ Adapt to Needs: Travel between locations and provide tailored support based on each client's situation.
+ Empower Independence: Equip clients with the skills and resources needed for sustainable independence.
The benefits;
+ 34 days annual leave, plus the option to purchase up to 5 additional days
+ Birthday leave
+ New Home leave
+ Life assurance (3 x salary)
+ Employee Assistance programme
+ Employee Wellbeing programme
+ Flexible Working options, As part of this role, you will engage with individuals who are referred into Emergency Beds across a number of sites within Birmingham. You will provide essential support in navigating clients through the emergency bed service and assist them back into the community within a 28-day period. Access to a car is desirable as the role involves travel between locations. Travel expenses for work-related travel will be reimbursed.
You will also be responsible for working closely with the Housing Management team, DWP, and HB to ensure rent and service charge payments are processed. Outreach duties are required to build relationships with individuals on the streets and support SWEP initiatives. Participation in rough sleeper counts and the annual rough sleeper snapshot count is also part of the role.
Some cleaning duties will be required to prepare void rooms for letting.
Trident Group has over 60 years' experience of delivering homes, services and innovation for up to 8,000 people in over 3,600 homes in some of the most disadvantaged communities in the Midlands. The Group employs more than 750 staff, works with over 150 volunteers and provides training places and apprenticeships for many more. The Group has an annual turnover of more than £37m and owns assets close than £190m.
The Group consists of;
+ Trident Housing, which provides landlord services for the Group in respect of housing management and maintenance
+ Trident Reach, which is a registered care and support charity delivering person-centred care and support services. These services include supporting people within registered care, domiciliary care, people with learning difficulties, those with mental health needs, young people at risk, older people, BME groups, people at risk of being homeless, those seeking employability, education and training opportunities and those fleeing domestic abuse.
As a Disability Confident Committed Employer, we have committed to:
+ ensure our recruitment process is inclusive and accessible
+ communicating and promoting vacancies
+ offering an interview to disabled people
+ anticipating and providing reasonable adjustments as required
+ supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work
+ at least one activity that will make a difference for disabled people
Applying
All applications must be accompanied with a current CV which will be used to assess your suitability for the role. Please ensure all the skills, experience and qualifications requested are clearly demonstrated in your CV as explained in the body of the advert.
All applicants must provide their right to work documentation at interview stage, such as a valid passport which will be verified to check your eligibility to work and live in the UK.
Relevant roles will be subject to a successful disclosure at an appropriate level from Disclosure and barring service (DBS).

+ Experience working with vulnerable individuals, particularly those experiencing homelessness, addiction, rough sleeping, poor mental health, or offending, or having lived experience
+ A non-judgmental attitude and an ability to build rapport with individuals from diverse backgrounds.
+ Strong communication skills and the ability to work collaboratively with multiple agencies.
+ A proactive and adaptable approach, with the ability to navigate complex situations.
+ Ability to work independently and manage time effectively.
+ Knowledge of housing and welfare systems is desirable.