At LASER Energy, we are committed to providing exceptional billing services to our Fully Managed Customers. As a Billing Assistant, you will play a key role in ensuring accurate and timely billing, identifying and resolving supplier billing issues, and working collaboratively with suppliers and internal teams. This is an exciting opportunity to grow within a dynamic team, with the potential to progress to a Billing Specialist through our Career Development Plan. As a Billing Assistant, you will:

• Monitor and process supplier billing files, ensuring invoices are validated and issued correctly.
• Investigate and resolve billing discrepancies, ensuring all queries are handled promptly.
• Work closely with suppliers and internal teams to improve billing accuracy and efficiency.
• Provide a customer-focused service, ensuring transparent and effective communication.
• Maintain performance metrics, using data insights to enhance billing processes.
• Support process improvement initiatives to streamline operations and enhance service delivery.
  
  Strong problem-solving skills, with a proactive approach to issue resolution.
• Analytical mindset, with the ability to interpret data and identify trends.
• Excellent communication skills, both written and verbal.
• Ability to work collaboratively with internal and external stakeholders.
• Resilience and adaptability in a fast-paced environment.
• Experience in billing, finance, or energy industry (desirable but not essential).
• Proficiency in Microsoft Office, particularly Excel.
  
  Commercial Services Group (CSG) is the largest, local authority-owned trading company (LATCO) in the UK, wholly owned by Kent County Council. CSG generates over £800m in revenue per annum and provides services to over 16,000 education and public sector customers globally.
CSG is striving to be recognised as the global leader in Education and Public Sector services, currently operating in 86 countries, with 1,800 staff across 33 trading brands, providing expertise ranging from: HR Services, IT Services, Energy, Education Resources, Procurement and many more. Currently growing at a rate of 25% each year, CSG has expanded via an innovative buy and build model delivering an important mix of organic growth, acquisitions and strategic joint venture partnerships. Therefore, it is an exciting and interesting time to join a growing organisation and be part of shaping the future of CSG.


• 25 days of annual leave, plus bank holidays
• Truly flexible working opportunities
• An additional day off for your birthday to celebrate as you wish
• Access to a generous discount scheme, including retail and gym memberships
• Life assurance coverage
• Companywide events