Branch Support Administrator

As our Branch SupportAdministrator, you will play an integral role in assisting our Llandudno branch, from building rapport with customers on our Trade Counter, to ensuring that orders are completed and sent out in good time; you will gain a full experience of how our branch operates.,

• Preparing orders and deliveries for customers.
• Assisting with incoming queries via email, phone and face-to-face communication.
• Supporting the Trade Counter.
• Collecting and delivering goods on an ad-hoc basis, for example when our delivery driver is on holiday.
• Assisting with inventory control, completing checks on stock levels.
  
  Proficient in basic computer applications, including Microsoft Office.
• Effective communicator, with a polite and professional telephone manner when dealing with customers & colleagues.
• Sales experience with an engineering background would be ideal although full training will be provided.
• Good manual handling ability.
• Driving licence required FLT licence would also be useful, however not essential.
• Willing and able to learn about new systems, requirements and procedures.
  
  Hayley Group is the largest independent distributor of engineering products and consumables (hydraulics, bearings, fasteners, PPE, tools, lubricants etc) in the UK. We are an equal opportunities employer, currently employing over 1,000 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service.
  
  Hayley Group Limited are looking for a Branch SupportAdministrator to join our well-established and experienced team based at our BMLLlandudno branch. You will join us on a full time, permanent basis and in return, you will receive a competitive salary., From 23 days annual leave (plus public/bank holidays) increased with length of service.
• In-house training provided through Hayley Inspire.
• Company pension (if eligible).
• Free Death in Service cover (x2 salary).
• Invitation to healthcare scheme.
• Wellness programmes.
• Uniform and PPE provided.
• Excellent opportunities available.