Business Analyst – Civil Service Careers

This Business Analyst role is within the Platforms, Data and Interoperability (PD&I) team, and focuses on the Civil Service Careers website, however, you may work with or support other workstreams when required.
The Civil Service Careers site was launched in 2018 and is the central, dedicated space for Civil Service Departments and Professions to highlight their work, culture, values and benefits packages. The service is continuously expanding and has recently undergone a transformation project making it the most flexible and economical option for departments across government to showcase their career offer.
You will join a small, but motivated team to support the delivery of a programme of continuous improvements to the site and service. The ideal candidate will be a self-starter who is happy to fill gaps where needed, spot opportunities for improvement and innovate to resolve issues.
As a Business Analyst you will:
+ Identify, record and communicate complex business needs and processes to a range of audiences;
+ Develop and refine product backlogs, using evidence and data to inform their scope and value;
+ Design and improve the business processes that underpin our digital services so that they are simple;
+ Communicate technical concepts to non-technical audiences;
+ Ensure that our digital services are designed to meet government digital standards, including usability, accessibility and security;
+ Create acceptance criteria for user stories to ensure that any new features or products have robust and efficient testing so that they meet user and business needs;
+ Work with quality assurance testers and the wider delivery team to test our services before releases and rollout;
+ Ensure our needs and requirements are fully understood by suppliers and work in partnership to deliver them;
+ Collaborate with other delivery teams and stakeholders to maintain and improve our other services, using data-driven evidence to identify and address unmet or under-served needs., You can investigate problems and analyse options for new and existing services. You know how to provide recommendations for solutions. You can work with stakeholders to identify objectives, opportunities and potential benefits available.
Business modelling
You can use a wide range of techniques to model situations confidently. You know how to gain the necessary agreement needed from subject matter experts and stakeholders, ensuring they review the results to fix any issues.
Requirements definition and management
You know how to elicit requirements, and user needs, separating them from wants. You can manage and implement requests for changes to baseline new and existing requirements.
Stakeholder relationship management
You know how to identify important stakeholders, tailor communication to their needs, and work with teams to build relationships while also meeting user needs. You have the ability to take opposing views to reach a consensus.
Testing
You can review requirements, and specifications, and define test conditions. You can identify issues and risks associated with work while being able to analyse and report test activities and results., We'll assess you against these behaviours during the selection process:
+ Seeing the Big Picture
+ Changing and Improving
+ Making Effective Decisions
+ Communicating and Influencing, Please use your statement of suitability to (in no more than 750 words) evidence how your skills and experience make you a suitable candidate for this role. You should pay particular attention to the essential and desirable criteria in the person specification.
Selection process
Candidates will be sifted against the CV and Statement of suitability. Candidates who are successful at sift will then be invited to an interview.
At interview, candidates will be assessed against the Behaviour criteria and Strength based questions., o UK nationals
o nationals of the Republic of Ireland
o nationals of Commonwealth countries who have the right to work in the UK
o nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
o nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
o individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
o Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Agile working
You know about agile methodology and can apply an agile mindset to all aspects of your work. You can work in a fast-paced, evolving environment and use an iterative method and flexible approach to enable rapid delivery.
Qualifications and certifications
Foundation or entry-level certification in Business Analysis (or equivalent) from a recognised body.
Domain Knowledge
You will have some experience of working in recruitment, with knowledge of the structure of the Civil Service and its recruitment principles., Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Cabinet Office Digital aspires to make UK Government digital services the best in the world, meeting or exceeding the benchmark set globally by the best public or private sector standards.
We are creating a digital culture where user needs are at the heart of everything we build. Through data democratisation, automation, governance and consolidation we will create a better Cabinet Office. As the digital arm of the department, we advise and assure our colleagues in developing their own Government Digital and Data capabilities, as well as taking on delivery responsibilities ourselves.

Alongside your salary of £42,382, Cabinet Office contributes £12,278 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
+ Learning and development tailored to your role.
+ An environment with flexible working options.
+ A culture encouraging inclusion and diversity.
+ A Civil Service Pension which provides an attractive pension, benefits for dependants and employer contributions of 28.97%.
+ A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30.