Business Change Inventory Lead

Communication is vital to ensure that the impact of changes upon our business is realised, and the appropriate actions are put in place to ensure that the business is not only ready but that business change is successfully embedded.

In this role, you will manage all aspects of Business Change Management to support the delivery of this Inventory Management programme.

In this programme, we are building on our existing Inventory stock management system to increase our resilience as a business and help support our operational teams to have clear insight into the availability and accountability of Thames Waters stock holdings.

What you'll be doing as a Business Change Inventory Lead

- Support the establishment of Business Change Management capability - identify, implement and continuously improve the core standards/policies/processes/procedures/templates needed for the function to provide an effective Business Change Management service to this Programme within Inventory Operations & Supply Chain.
- Identify, plan, develop and deliver business change activities for all stakeholders of the Programme, including communications, training needs analysis, organisation design and business readiness.
- Identify business change management risks and issues, proposing mitigating actions to the relevant Project / Programme Manager and Project Sponsor to overcome challenges presented.
- Act as the main point of contact for business change communications and actively collaborate with stakeholders from all levels and disciplines to define business change requirements and ensure effective development and delivery throughout the Programme Delivery phases.
- Create detailed Business Change Management Plans, execute, monitor progress and report against those agreed plans and take corrective pro-active action where required.
- Advise business and internal teams on Business Change Management best practices.

What you should bring to the role

- Take accountabilities for all actions and decisions, including technical, financial and quality aspects.
- Identify Business Change Management functional objectives and take responsibility as appropriate.
- Define, implement, maintain and continuously improve Business Change Management processes.
- Establishing and maintaining influential relationships with internal and external customers, suppliers and partners at senior management level.
- Developing and maintaining broad business understanding and Business Change.
- Management expertise, including knowledge of the activities and practices within Thames Water and those of suppliers, partners, competitors and clients. Taking the initiative to keep both own and function members' skills up to date.
- Performing highly complex Business Change Management work activities covering technical, financial and quality aspects, absorbing complex information and understanding the implications of new processes and technologies.
- Promoting compliance with relevant legislation and the need for services, products and working practices to provide equal access and equal opportunity to people with diverse abilities.
- A full UK Driving License is required for this role.

Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.
Whether you're interested in a role in one of our call centres or science labs, we're looking for people like you with real passion and a burning desire to make things better.

So, if you're looking for a sustainable and successful career where you can make a daily difference in millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

The real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is a great, diverse and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. We aim to remove any real or perceived barriers to success, so if you need assistance, we're here to help and support you.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.