You will be focused on the core objective of strategically managing a territory of customers, to including maintaining, developing and growing profitable Textile, Consumable and Medical Device sales. You will be responsible for a dedicated portfolio of accounts and the day-to-day queries involved in this, and as such will need to be able to service customers as well as bring on new business. Working towards the company's Strategic Objectives, you will be a Business Development Manager who will manage and develop relationships, raising the market awareness of the brand and offerings. You will define long-term strategic goals, building key customer relationships with an existing portfolio as well as identifying new business opportunities, negotiating, re-signing, and closing sales. Working in the field you will need to ensure you are proactively conducting service visits both face to face and virtually, this will also include new business appointments working with a dedicated Sales Co-ordinator. Key Responsibilities to include: - Account Management (approx. 50% of the role)

• Commercial responsibility for the quality of service received by the customer
• Liaising effectively with other departments to ensure service excellence
• Proactively servicing each customer through calls and visits
• Day-to-day maintenance of existing accounts
• Responding to incoming queries and working closely with the office-based service team
• Understanding of each customer to make recommendations in line with their requirements
• Problem solving for customer issues and offering innovative solutions
• Re-signs, contract extension agreements and price increase negotiation
• Measuring new wearers and project managing the installations process
Sales (approx. 25% of the role)
• Delivering on sales KPIs
• Proactively going after new business in partnership with a dedicated Sales Co-ordinator
• Attending new sales meetings
• Building and managing a visible sales pipeline in line with targets
• Working within the Group Product Managers strategy for both Textiles and Consumables
• Identifying new opportunity and selling additional products and services into existing customers
• Understanding of the company Costing Model
• Management of competitive tender processes
• Seeing enquiries through to installation and beyond as they become part of your territory
• Acting as a Micronclean Ambassador, presenting the business as the technical leader and innovator in the Cleanroom industry
Administration (approx. 25% of the role)
• Diary management and strategic planning of activity
• Maintaining the CRM system in terms of accurate contact information and documentation
• Recording all customer communication and visits on the CRM system
• Maintaining the new business pipeline to provide accuracy regarding capacity and revenue
• Reporting on activity and pipeline as requested by senior management
• Production of quotations and preparation of contract documents
• Preparation of orders for submission to the administrative team
• Utilisation of available data and portfolio reports (for example usage, cost, residual value charges, turnover movement) in
order to make recommendations
• Manipulation of relevant data and reports into customer-friendly documentation
• Regular projects to support other departments in their servicing of your customers
  
  Good working knowledge of Microsoft Word, PowerPoint, Excel and Outlook
• An understanding of manufacturing or rental services would be advantageous for this role
Skills
• Full UK/EU driving licence
• Proficient in the role of an Account Manager (responsible for service as well as with a history of achieving sales targets)
across a large region/territory
• Experience in using CRM systems with the ability to pick up new systems quickly
• Candidate must be confident, self-driven and motivated
• Good ability to work on your own (as this role is remote) but also as part of a UK-wide team
• Capability to work efficiently in a fast-paced, demanding setting
Behaviours
• Able to manage daily administrative tasks and prioritise workload
• Understanding of the need to follow up with customers in a timely manner
• Able to manage your own diary remotely whilst maintaining visibility and strong communication levels across the
Lincolnshire-based business
• Anticipate occasional travel to our head office in Lincolnshire, which may involve overnight stays, for quarterly team
meetings, training sessions, and other company conferences scheduled throughout the year.
• Exceptional interpersonal abilities
THE CANDIDATE: A highly self-motivated customer service/sales professional, you will be able to demonstrate a successful sales track record ideally gained in a Business-to-Business (B2B) environment. In addition, you will possess a proven ability to generate new business and to maintain and develop long term business relationships. An ambitious self-starter, you will be seeking a career opportunity within an organisation that will invest in you and will offer you the potential to progress your career beyond this role, if desired. Full training will be provided. Due to the location of the Head Office the successful candidate must be prepared to spend significant time in Lincolnshire in the first 3 months for training purposes., Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

There are many reasons to join the Micronclean family, but here are just a few more:
• A generous yearly bonus paid every January, to all staff.
• 30 days' annual leave (including bank holidays), increasing to 33 days for loyalty service.
• Company Sick Pay scheme.
• Company pension contributions of 5% of salary.
• Employee Assistance Programme (EAP), private counselling and other schemes to support employees with their mental health and
wellbeing.
• Annual Family Fun Days, fully paid for by the business.
• A growing, family owned, highly successful business, with a history spanning back to the 1920s.
• Highly committed to investing in people and training, with a proven history of opportunities and promotions from within for
employees who wish to progress.
• A great culture, represented in our company values known as the SKIEs.
• The knowledge that you are making a difference, playing a role in key supply chains such as the Covid-19 vaccine.
About Micronclean Micronclean is a family-owned business based in Lincolnshire employing over 400 people. The company provides products and services to various industries. Our current focus areas include rental of specialist workwear to cleanroom industries (pharmaceutical, medical devices, aerospace), cleanroom cleaning and laboratory testing. The company also manufactures and distributes a range of cleanroom products, which it sells in the UK and exports throughout Europe and further afield, including India, Australia, and Canada. The company has an ambitious vision for growth both in the UK where we are investing in all our plants and abroad.