Business Support Assistant

£23344

Essex County Council, Chelmsford

Posted today, 27 Sep | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: cc709b9e9f644cba82840c257fb60735

Providing high quality, efficient and effective Business Support services to internal customers within agreed timescales and SLAs.
Responding to customer requests and queries in a timely and efficient way.
Acting as a professional representative of the Business Support service at a local level, dealing with customers via telephone calls personally or redirecting in line with Essex customer standards.
Providing high quality self-directed clerical support, checking own work and proactively looking to raise standards.
Maintaining confidential records according to Essex County Council policy and guidance.
Providing support to the team or service with the organisation of events, conferences and workshops to ensure high quality events.
Providing support across the team or service in dealing with correspondence, providing meeting support in terms of documentation and finance support in all aspects of documentation processing, in a timely, consistent, and professional manner.
Sharing knowledge and good practice with colleagues and highlighting more efficient ways of delivering customer service.