An exciting opportunity has arisen for a Business Support Officer (Level 2) to provide a dedicated business support function to the Advice and Guidance Service Team, which is part of Children's Directorate based in Etrop Court, Wythenshawe. The main duties of the role:

• Provide support to Management\Social Workers and contribute to the accurate production of data/relevant information required for statutory and non-statutory means.
• Using initiative to resolve queries within agreed timescales and to a high standard as it has a direct impact on the lives of children, young people and their families.
• Attention to detail is key, be able to prioritise your work, manage your time and be able to adhere to strict deadlines and follow procedures.
• Administration and minuting/recording of actions of Domestic Abuse Child Concern Meetings.
We are looking to recruit highly organised individuals who will be expected to provide confidential, accurate and timely administrative duties to the operational team and contribute to the accurate production of data/relevant information required for statutory and non-statutory means. You should possess commitment to team working, be proactive in your work ethic, able to manage your own workload and work to deadlines, be expected to show initiative and be responsive to the needs of the service. The successful candidate will need to demonstrate a high level of expertise in minute taking. Knowledge and understanding of IT packages including Microsoft with excellent keyboard and analytical skills to support with data collection. Use initiative to resolve queries within agreed timescales and to a high standard as it has a direct impact on the lives of children, young people and their families. The post holders will also need to be an effective communicator with good written skills which would support them in communicating with internal and external partners. We're the local council for one of the UK's most vibrant and diverse cities. Working for Manchester isn't just a job - it's an opportunity to contribute to a city that leads change and transforms lives. Whether it's strengthening communities or driving innovation in public services, you'll play a vital role in creating opportunities and shaping a brighter future for everyone.


• 2 References - where possible we require 3 years' employment history.
• DBS (Disclosure and Barring Service) clearance - this post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Appointable candidates will be required to apply for a Standard Disclosure and Barring Service (DBS) check. Information provided by you or the DBS will be dealt with in a confidential manner and in accordance with the DBS Code of Practice which can be viewed here. We have a policy on the Employment of Ex-Offenders and it is available upon request.
  
  Our Manchester is our vision for a fairer, greener, and healthier city - a vision shaped by the people of Manchester. It guides everything we do at the Council and is brought to life through the Our Manchester behaviours:
• We take time to listen and understand
• We work together and trust each other
• We show that we value our differences and treat each other fairly
• We 'own it' and we're not afraid to try new things
• We're proud and passionate about Manchester
Benefits we offer Generous holiday allowance Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks. A buzzing pension You'll be enrolled in the UK's largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three-times your salary as a lump sum. Enhanced parental and carers leave Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your newborn or support your family during critical life events.