Card Program Specialist

The Global Card Program Specialist will deliver operational support to the Global Card & Expense Team with a focus on enhancing & optimizing card processes and enabling geographic expansion. The ideal candidate demonstrates proactivity, critical thinking, a detail-oriented mindset, financial acumen, strong sense of collaboration, and a global mindset.,

• Support day-to-day Card Program operations in International regions including issuing new cards, managing credit limits, processing card terminations, and addressing user inquiries.
• Guide employees with inquiries related to their corporate cards, conduct card application review, and provide guidance and support to employees on credit card usage, policies, and procedures.
• Facilitate payment allocation process & tracking in partnership with Accounts Payable.
• Coordinate & execute program improvements and implementation projects.
• Perform ongoing reporting and review of spend to identify trends and compliance with policies, procedures, and appropriate buying channels.
• Manage reconciliation & monitors compliance & delinquencies for all Corporate T&E Cards in International, and P-card & Meeting Cards, globally.
• Drive development of SOPs, job aides, training materials, and conduct live user trainings to support card program operations and reconciliation process to enhance compliance to policy.
• Collaborate with cross-functional teams, including IT, Finance, Tax, Payroll, and Accounting and to drive alignment across global projects.
• Partner closely with other members of the Corporate Services team to deliver a high standard of customer service.
• Drive Global Expense & Card Program Team projects and propose opportunities for process improvements.
  
  Extensive experience in corporate setting related to accounting, finance, accounts payable, card program, expense, or data analytics
• Experience with Concur Expense tool
• Pharmaceutical experience (a strong plus but not mandatory)
• Experience managing PowerBi dashboards, Global experience, including working across multiple currencies and cultures
• Skilled in Excel with an ability to create ad hoc reports or analytics independently
• Strong verbal and written communication skills with ability to streamline processes, and communicate in a compelling, visual way, including PowerPoint
• Strong problem solving & critical thinking skills, and ability to draw conclusions & provide recommendations
• Ability to measure and analyze trends and patterns, and leverage results to determine actionable solutions
• Ability to navigate and be successful in a fast-paced, time-sensitive, and cross-functional work environment
• Ability to build strong relationships with business partners and excel in collaboration with internal peers to drive project completion
• Strong judgment and professionalism
• Fundamental understanding of how Finance & Accounting teams function & systems
• Ability to navigate and champion company policies and compliance regulations.
#LI-Hybrid Flex Designation: Hybrid-Eligible Or On-Site Eligible Flex Eligibility Status: In this Hybrid-Eligible role, you can choose to be designated as: 1. Hybrid: work remotely up to two days per week; or select 2. On-Site: work five days per week on-site with ad hoc flexibility. Note: The Flex status for this position is subject to Vertex's Policy on Flex @ Vertex Program and may be changed at any time.