Care Allocation Service - Co-ordinator

This role is an integral part of the Integrated Discharge Service supporting patients across the Pennine Lancashire footprint. The role will work with patients, families, and clinical teams to support their care needs and associated care packages and placements either on discharge from acute care or community placement or to support a community crisis. The role will work with the discharge to assess model of care/ continuing health care/ end of life/ mental health/specialist care and home first delivery team. The role will operate using a trusted assessment and work to support the work of case managers in providing and supportive and highly responsive service. The service will operate 7 days per week including bank holiday and hours will be flexible 8am - 8pm.,

• Support the onward care and planning of patients on pathways to provide a proactive and efficient service from admission to discharge, ensuring all patients receive safe, personal, and effective care throughout their stay


• Sourcing short/long term care packages/placement for a whole range of personal needs and specialist needs


• Work efficiently and effectively to release bed capacity within both the hospital and community area settings


• Provide a high level of progress chasing, facilitation, and co-ordination to the discharge planning process for all patients


• Work in partnership with other health and social teams and services across the hospital(s) that are involved in discharge planning or transfer of care for patients to alternative settings


• Ensure accurate patient records are kept across multiple electronic systems are kept live and up to date
  
  At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personaland effective care. We currently provide high quality servicesand treat over 600,000 people across East Lancashireand the surrounding area. We employ over 8,000 staff, many of whom are internationally renownedand have won awards for their work.