Care Coordinator
Advantage Healthcare, Lexden, Colchester
Care Coordinator
Salary not available. View on company website.
Advantage Healthcare, Lexden, Colchester
- Full time
- Permanent
- Onsite working
Posted 1 week ago, 21 Mar | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 27b3a3d083974feda6d5eac9f1fbe20e
Full Job Description
- Schedule weekly care visits promptly to ensure continuity for clients and Care Professionals.
- Deploy new Care Professionals to clients within two weeks of hire.
- Create and manage monthly rotas in advance to minimize agency use and provide clear communication.
- Ensure rota changes are communicated by Thursday of the prior week.
- Manage guaranteed hours contracts to prevent unnecessary top-up payments.
- Oversee annual leave requests to maintain service continuity. Recruitment & Engagement
- Maintain close contact with Care Professionals through calls and regular meetings.
- Schedule refresher training to meet CQC and contractual requirements.
- Collaborate with Recruitment to advertise vacancies and source candidates to support branch growth. Reporting
- Escalate care delivery concerns to the Business Manager and Clinical Care Manager.
- Monitor ECM to track visit timings and durations, addressing any issues.
- Accurately code canceled hours and maintain digital records for invoicing compliance.
- Report Care Professional absences for absence management.
- Provide thorough handovers for the Out of Hours team.
- Ensure shift reconciliation for accurate payroll processing.
Recognition: "Extraordinary Care Awards"-monthly recognition of outstanding contributions by our care professionals and branch teams, culminating in prestigious regional and national award ceremonies. Over 300 individuals are honoured each month.
Direct job link
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