Care Home Administrator

We are looking for a skilled and detail-oriented Care Home Administrator to oversee the administrative aspects of the home. The ideal candidate will have a strong background in administration, excellent organisational skills, and a passion for ensuring the well-being of our residents.,

• The completion of all personnel files, ensuring they are completed and up to date.
• Recruitment activities such as screening and interviewing, completing pre-employment checks for new staff such as references & DBS
• Ensuring payroll information is accurate and entered onto Workforce
• To give a professional, pleasant, and polite impression of the home being the first point of contact for telephone calls and visitors.
Your Responsibilities
• Ensure service users personal monies are accounted for correctly
• Bank and account for any cash coming into and out of the home.
• Liaise with appropriate Local Authorities, Health Authorities regarding service contracts for invoicing purposes.
• Complete all necessary admission documentation in a timely manner.
• Complete the weekly reporting form and send to the Local Authority.
• Build and maintain a good rapport with Service users and their families.
• Ensure any Debtors are kept to a minimum, chasing up appropriate relatives, local Authorities etc. for payment.
• Ensure any messages taken are relayed correctly and promptly to the relevant person, and that any internal messages are dealt with appropriately.
• Greet and escort any potential residents/families around the home and complete the appropriate paperwork in full.
• Undertake regular personnel file audits, reporting to the Home Manager any issues
• Ensure any holidays, sickness, etc are reported on, together with any shift changes to ensure the rotas are accurate for Payroll.
• Excellent records to be kept in line with CQC and company regulations.
• Attend and take minutes of any meetings with the management and staff teams as required. Also, attend and take minutes of any service users' meetings as and when required.
• Attend any staff training as required.
• Carry out any other reasonable duties as required by the home manager or Administrator.
Knowledge and skills:
• Office 365
• Word, Excel
• Previous Administrative experience would be advantageous
  
  Enrolment in our Pension scheme
• 28 holidays (including bank holidays) plus an additional day with each year of service (up to 5 bonus days), and your birthday day off
• Life Insurance cover £10,000
• Cycle-to-work scheme
• Automatic entry into our Employee Assistance Programme offering: Personal and everyday advice on child support, financial advice, mental health, health, and wellbeing.
• Free Blue Light Card