Casual Funeral Service Operative

Our casual contracts offer flexibility to our employees. We provide the opportunity to work without being tied to a fixed number of hours each week and create the flexibility you need in your work-life balance! Whilst industry experience isn't essential to be a part of our teams, a strong desire to help people in your local community is! We look for individuals who love to deliver customer service with compassion and genuine enthusiasm, ensuring that every family receives the support they need during difficult times. This role will suit someone who:

• Has a Full UK Manual Driving License.
• Physically able to lift and carry heavy weights in accordance with manual handling procedures.
• Ideally familiar with the local community.
• Committed to providing excellent customer service.
• Demonstrates composure and empathy in sensitive situations.
• Reliable, well-presented and aims for high standards in their job role.
Here is what a typical day could look like for you:
• Take part in our on-call rota (This is dependant on individual branch rotas).
• Aid with bringing the deceased into our care throughout office hours and out of hours.
• Preparing and maintaining excellent standards of vehicle cleanliness for our funeral fleet.
• Participate in coffining duties, including the trimming of coffins/caskets, in addition to dressing and placing the deceased in coffins as appropriate.
• Being part of the funeral service by bearing the coffin and driving company vehicles.
• Assisting the Funeral Director with pre-funeral checks including route planning and address checking.
• We are an agile team; to meet the needs of our customers requires us to be mobile and flexible, therefore you are likely to be asked to work across different locations in the local area when required based on operational needs.
What we provide to you:
• 22-25 Days Holiday + Bank Holidays (Accrued).
• Pension Scheme.
• Free On-Site/Street Parking.
• Free Uniform Provided (Incl. Dry Cleaning).
• Access to our internal permanent career opportunities.
  
  Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR).
Equality, Diversity and Inclusion Statement Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences. We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed and bold action to promote inclusion and belonging.