Change Analyst

Torbay and South Devon has embarked upon an ambitious EPR Implementation Programme to modernise and transform the way in which services are provided to our patients. This will be a pivotal role in the adoption and optimisation of our EPR which will include developing new workflows to be designed and implemented across the organisation in collaboration with our neighbouring partners. This role will ensure digital transformation is achieved in a way which enables continued cultural/behavioural change within the sphere of health informatics, championing our digital opportunities and maximising staff and stakeholder engagement. As a Change Analyst you will support the Change Leads and Business Change Managers in the delivery and monitoring of change processes to support the implementation of the EPR Programme. You will be crucial to our change workplans by reviewing, capturing and analysing current working practices and supporting implementation of new ways of working to enhance patient care.,

• Support the Change Lead and Business Change Manager in the delivery and monitoring of change processes to support the implementation of the EPR Programme
• Assist the EPR Change Team and Service Leads in reviewing, capturing and analysing current working practices and supporting implementation of new ways of working to enhance patient care.
• Assist in the delivery of the change element of the EPR Programme as directed by the Business Change Manager
• Analyse and validate data and key performance indicators, as well as reporting on benchmarking data
• Analyse and predict the impact on change on people and services
• Collect, collate and present data to support and facilitate discussion and innovation with regards to changing processes, challenging historical ways of working where appropriate.
• Support the implementation of Process Change across the Trust
• Provide support and guidance about the EPR Programme to users at all levels of the organisation, communicating key benefits to gain widespread involvement and stakeholder buy-in, so that they understand why the changes are being made
• Support the EPR Change Team to develop and maintain strong communication links between all Service Line stakeholders and the EPR Team
Working for our organisation Why Work With Us You will initially work as part of a small EPR Programme Team that will rapidly expand as the programme develops towards implementation. This is an exciting opportunity that will transform existing ways of working across the Trust and the wider region. It will benefit patients and carers from across our geographic footprint as well as our staff from across our acute, community and social care settings.,
• Works with and engages Stakeholders regarding change processes, ensuring staff are supported with all EPR related change activities
• Participates in project meetings as appropriate.
• Deals with staff in a competent, compassionate, and professional way during a challenging project implementation which some staff may find difficult and emotionally stressful.
• Analyse business activity information and have a sound working knowledge of, and expertise in the identification of appropriate baseline measures working with service users
• Analyse and predict impact of change on current process to aid in definition of gap analysis
• Analyse and predict change impacts on processes and people to understand outcomes of change
• Plan and undertake baseline studies of current working practices and processes.
• Work with other relevant Business Change Leads to identify business change dependencies for the successful delivery of benefits for the project
You will be joining the organisation at an exciting time. As the first fully integrated care organisation in England, we are working to improve the way we deliver safe, high-quality health and social care. We have a positive and vibrant working atmosphere, we are proud of our investment in our staff both in terms of developing potential career skills and valuing people. If you provide support to a family member or friend with health or care needs, we aim to be a Carer-friendly employer. We have a 'Staff Carers' policy which includes flexible working where possible and a Carer's Passport scheme that links you into support and discounts. IMPORTANT INFORMATION + We reserve the right to close vacancies early if we receive a high volume of applications. Please apply promptly + Please read the job description and tailor your application to reflect the role + Correspondence will be via Trac, text and email. Please check your email and Trac account regularly. + Applicants with no previous NHS experience will ordinarily be appointed to the minimum of the band + If you have not received an invitation to interview within 28 days of the closing date, please assume that your application has been unsuccessful on this occasion + It is your responsibility to assist us in the timely receipt of appropriate references The Trust is committed to preventing discrimination, valuing diversity and achieving equality of opportunity. No person (staff, patient or public) will receive less favourable treatment on the grounds of the nine protected characteristics as governed by the Equality Act 2010. If you require support you can obtain this from our Equality Business Forum which has representatives from all protected groups.